Computer Network Engineer Jobs

Qualification: B.Tech, BCA, MCA, Diploma Experience: 0-3 yearsGreetings from First Hire !!Technical Skills : TCP/IP, OSI model , Session Layer, data link layer, DNS, Switch, Router ,Mac Address LAN knowledge required , VLAN, Trunk, STP , netting, DHCP & basic knowledge required on IPsec, NPT Media, BGP, VRF, DRBI, BDR,TLCR, OSPF, IP on Bit & IP off Bit, DSCP.

Experience: 15+ yearsJob Type: Full-time (Contractual)Location: Bidadi, Bengaluru (On-site)Required Skills: Network Operations, Connected Systems, IoT and M2M ConnectivityJob Summary:We are looking for a highly experienced Network Engineer at Senior Manager level to support network operations, connectivity management, network audits, testing, incident resolution, and platform migration activities.The role requires strong knowledge of connected systems, IoT and M2M SIM operations, LMNO network operations, fault management, and Service Level Agreement (SLA) management. The candidate will coordinate with internal and external technical teams to ensure network readiness, reliable connectivity, timely incident resolution, and successful execution of testing and migration activities.The position involves significant technical coordination, operational monitoring, documentation, and stakeholder management.Key Responsibilities:1. Network Operations and Connectivity ManagementCoordinate with the LMNO Network Team on network operations and connectivity-related activities.Verify connectivity between interconnected systems, platforms, and connected devices.Review network configurations and identify discrepancies, risks, and corrective actions.Coordinate with relevant stakeholders to ensure network readiness and operational stability.2. IoT, M2M SIM and Connected SystemsSupport IoT and machine-to-machine (M2M) connectivity operations.Coordinate SIM activation requests, activation status tracking, and resolution of SIM-related issues.Manage Customer Application Form (CAF) documentation, validation, and associated records.Support connectivity verification across interconnected systems and platforms.3. LMNO Network Audit and Configuration VerificationConduct network audits covering network architecture, routing, firewall policies, and connectivity parameters.Validate network configurations against agreed design and operational requirements.Identify network gaps, configuration discrepancies, operational risks, and optimization opportunitiesPrepare audit reports with observations and recommendations.4. Fault, Incident and SLA ManagementCoordinate investigation and resolution of network faults and connectivity incidents.Work with relevant technical teams and external stakeholders, including TMC/KDDI teams, to resolve network issues.Track incidents, escalations, resolution timelines, and closure status.Monitor SLA commitments and coordinate timely resolution of issues affecting service delivery or project milestones.Maintain incident trackers and communicate operational risks and status updates to stakeholders.5. End-to-End Testing and Technical SupportSupport planning and execution of end-to-end (E2E) testing activities.Coordinate test readiness across relevant technical teams.Monitor network performance during testing and assist in troubleshooting connectivity or configuration issues.Analyze test results, identify performance or functional issues, and coordinate corrective actions.Maintain testing documentation, issue logs, and resolution trackers.6. LMNO Platform MigrationSupport migration planning and execution for LMNO platforms.Coordinate migration activities and dependencies across stakeholders.Verify network connectivity and service availability before and after migration.Track migration progress, manage issues, and ensure adherence to approved implementation plans.7. Project and Stakeholder CoordinationMaintain and update the master project schedule.Track milestones, dependencies, risks, delays, and action items.Facilitate technical discussions between network teams, project stakeholders, and external partners.Prepare periodic progress reports and communicate project status, operational issues, and required escalations.Mandatory Skills and Experience:15+ years of relevant professional experience in network engineering, network operations, or telecommunications-related technical operations.Strong knowledge of connected systems and IoT connectivity.Practical understanding of M2M SIM operations, SIM activation, and associated documentation processes.Experience working with LMNO network operations and interconnected network environments.Strong experience in network fault management, incident tracking, troubleshooting coordination, and escalation management.Experience in SLA management, service performance tracking, and resolution timeline monitoring.Knowledge of network configuration verification, network audits, routing, firewall policies, and connectivity validation.Experience supporting end-to-end testing, technical issue analysis, and platform migration activities.Strong stakeholder coordination, technical documentation, reporting, and project tracking skills.Key Deliverables:Network Configuration Verification Report.LMNO Network Audit Report.E2E Testing Documentation and Issue Tracking Log.Network Incident and Resolution Tracker.SIM Activation and CAF Status Report.Updated Master Project Schedule.Migration Support and Completion Report.Technical Support and Test Result Analysis Report.Weekly or periodic progress reports.Preferred Candidate Profile:The ideal candidate will combine strong network operations knowledge with hands-on exposure to IoT/M2M connectivity and SIM management. The candidate should be comfortable coordinating across multiple technical teams, managing network incidents against SLA expectations, identifying connectivity issues, and ensuring that testing and migration activities are completed within agreed timelines.The ideal candidate will combine strong network operations knowledge with hands-on exposure to IoT/M2M connectivity and SIM management. The candidate should be comfortable coordinating across multiple technical teams, managing network incidents against SLA expectations, identifying connectivity issues, and ensuring that testing and migration activities are completed within agreed timelines.

Troubleshoot complex production.cloud and network incidents. Improve monitoring, logging and observability.Contribute to cost optimization and capacity planning. Document standards, architecture decisions, runbooks configurations.Work with SRE/DevOps, Platform and Building Technology teams.Engage cross-functional stakeholders on requirements.

Key ResponsibilitiesPanel Design, Engineering & DraftingSchematic & Layout Design: Design electrical schematic drawings, component layout diagrams, and wiring diagrams using CAD software (AutoCAD Electrical, EPLAN) or manual drafting.Component Sourcing & Bill of Materials (BOM): Prepare detailed BOMs, selecting right-sized circuit breakers (MCB, MCCB, ACB), contactors, relays, timers, PLCs, HMI, and busbars based on load requirements.Standards Compliance: Ensure all panel designs conform to relevant Indian Standards (IS) and international electrical safety codes.Assembly Supervision, Wiring & TestingWiring & Fabrication Supervision: Supervise shop-floor technicians during enclosure fabrication, busbar bending/mounting, component fixing, and internal wiring.Quality Control & Testing: Conduct thorough continuity checks, insulation resistance (Megger) testing, high-voltage (HV) tests, and functional/simulation testing of control logic prior to dispatch.Site Troubleshooting & Documentation: Coordinate with installation teams for on-site panel commissioning, fault-finding, and maintenance of complete as-built wiring manuals.

As a Computer Hardware Technician, you will be responsible for maintaining and repairing various computer hardware components in a full-time office setting. This role is suitable for candidates who have recently completed their 12th grade and are eager to start their career in technology.Key Responsibilities:- Hardware Maintenance: Perform routine checks and repairs on computer systems, ensuring they operate optimally.- Troubleshooting: Identify and resolve hardware issues, using diagnostic tools and software to provide effective solutions.- Field Work: Occasionally travel to various locations, including Palghar, Thane, Raigadh, Ratnagiri, Nashik, and other districts, for on-site troubleshooting and support.- Documentation: Maintain accurate records of repairs and maintenance performed on computer systems.Required Skills and Expectations:Candidates should possess a basic understanding of computer hardware components and demonstrate problem-solving skills. Attention to detail is crucial, as is the ability to work independently in an office environment. Having a valid driver's license is necessary, as travel may be required for field tasks. A mobile device may be provided to assist in communication during work assignments.This role offers the opportunity to gain practical experience in the computer hardware field while working in a supportive, hands-on environment.

As a Networking Engineer, you will play a crucial role in maintaining and optimizing the company's network infrastructure. This full-time position is based in Gurgaon, India, and welcomes both fresh graduates and those with up to three years of experience.Key responsibilities include designing, implementing, and managing network configurations to ensure efficient performance. You will troubleshoot network issues, ensuring minimal downtime and optimal connectivity. Regularly monitoring network traffic and security protocols will be essential in safeguarding the companys data. Additionally, collaborating with other IT professionals to integrate networking solutions into the company's existing systems will be a part of your daily activities.To succeed in this role, you should have a foundational understanding of networking principles, along with certifications such as CCNA or CCNP. Familiarity with network design, implementation, and maintenance concepts is highly valued. You should possess strong problem-solving skills, attention to detail, and the ability to work effectively in a team environment.This position requires working from the office, and candidates should be prepared for fieldwork as needed. While a vehicle is not specified as necessary, troubleshooting activities may require travel to various locations. A mobile device will be provided for professional communication, and having reliable documentation skills will support your workflow.This role provides an excellent opportunity to gain hands-on experience while contributing to the company's success in a dynamic environment.

Network Engineer (L1)Job Type: Full-Time Immediate Joining Work from OfficeLocation: Odisha (Koraput)(Note: Male Candidates only)About the Role:Nipun IT Solutions is looking for enthusiastic and technically skilled NetworkEngineers (L1) to join our growing team. This is an excellent opportunity for freshersand early-career professionals who are passionate about networking and fieldoperations.Eligibility Criteria: B.Tech, Degree, Diploma, or equivalent qualification in a relevant field Network Training Certification/CCNA 0-2 years of relevant experience Candidates must have completed their degree(Currently pursuing candidates are not eligible)Key Skills Required: Hands-on knowledge of routers, switches, and firewalls Experience in crimping, cabling, and RJ45 jack preparation Basic server configuration and software installation Knowledge of routing, switching, and sub-netting Familiarity with network troubleshooting commands Remote connectivity and technical support handling Ability to configure and troubleshoot network devices Understanding of network infrastructure setup and maintenance Field support experience preferred (not a desk-based role) Good communication and interpersonal skillsMandatory Skills: Strong practical knowledge of Crimping and Cabling

Job Opening: Desktop Support Engineer (Dahej - Banking Project)We are looking for a reliable Desktop Support Engineer to manage L1/L2 IT support for a leading bank in Dahej.Responsibilities: Hardware/software troubleshooting, OS installation, network connectivity, and daily IT ticket resolution. Location: DahejExperience: 1+ years preferredApply Now: Mail your resume to Call/WhatsApp +91 9662842618

We are looking for a dedicated Hardware Networking Engineer to join our team in Kolhapur, India. This role is suitable for candidates with 0 to 4 years of experience and requires a diploma in a relevant field. The ideal candidate should be male and will work full time from our office.Key Responsibilities:- Network Design and Implementation: You will assist in designing and implementing hardware networks, ensuring they meet the necessary specifications for optimal performance.- Troubleshooting: You will diagnose and resolve hardware and network issues, ensuring minimal downtime and maintaining efficient operations.- Maintenance: Regular maintenance of networking hardware will be your responsibility to ensure reliable performance.- Documentation: You will document network configurations and updates meticulously, allowing for easy reference in future maintenance tasks.Required Skills and Expectations:The candidate must have a solid understanding of networking concepts and hardware components. Good analytical and problem-solving skills are essential to effectively troubleshoot issues as they arise. You should have a basic knowledge of network protocols and configurations. Strong communication skills are necessary to collaborate with team members and report on project status. A willingness to learn and adapt to new technologies is crucial, as is a commitment to producing high-quality work in a team-oriented environment. This is an exciting opportunity for someone looking to build their career in hardware networking.

HIRING NOW L1/L2 SUPPORT ENGINEER IMMEDIATE JOINERS PREFERREDCDA Technologies India Pvt. Ltd. is looking for experienced IT Support Engineers who are passionate about troubleshooting, networking, and end-user support. Position: L1/L2 Support Engineer Experience: 2-3 Years Work Location: Client Location (On-site) Joining: Immediate Joiners Preferred What We're Looking For Strong knowledge of Networking and troubleshooting Hands-on experience in Hardware troubleshooting Operating System (OS) troubleshooting and technical supportGood to Have: Basic Cybersecurity knowledge Client-facing experience Strong communication and problem-solving skills Ready for your next IT Support opportunity? Interested candidates can share their updated resumes at hr@cdatechindia.com or connect with me directly via LinkedIn DM. Know someone who fits this role? Share this opportunity with your network and help them take the next step in their career!#Hiring #ImmediateJoiners #ITSupport #L1Support #L2Support #Networking #TechnicalSupport #CDAtechnologies

URGENT HIRING NETWORK ENGINEER - L2 Job Location: DelhiSalary: 35,000/month In-Hand + Other BenefitsExperience: 2-3 YearsIndustry: ISP / FTTH / Network OperationsLANGUAGE REQUIREMENTTamil - MandatoryMalayalam - MandatoryEnglish/Hindi communication will be an added advantageKEY SKILLS & RESPONSIBILITIES Strong knowledge of EPON & GPON technology Hands-on experience with OLT, ONU/ONT & PON architecture OLT configuration, ONU registration, provisioning & service configuration VLAN configuration - tagging/untagging, trunk/access ports & troubleshooting Optical fiber troubleshooting - RX/TX power, LOS, splitter loss, fiber faults & basic OTDR ONT/ONU configuration - PPPoE, DHCP, Wi-Fi, LAN & Bridge/Router modes PPPoE server/client, authentication & ISP connectivity troubleshooting Knowledge of routing, NAT, firewall, DHCP, queues & PPPoE Troubleshooting ONU/ONT registration failures, disconnections, low optical power & speed issues Knowledge of OMCI & TR-069, ONT management & ACS troubleshooting Network troubleshooting using Ping, Traceroute, ARP, MAC, DNS & packet-loss/bandwidth analysis Coordinate with NOC, field teams & ISP teams for L2/L3 issue resolutionELIGIBILITY2-3 years of relevant experience in ISP/FTTH/Network OperationsPractical knowledge of GPON/EPON, OLT, ONT/ONU & ISP networkingStrong troubleshooting & coordination skillsTamil + Malayalam mandatoryInterested candidates can share their updated CV for consideration.

Join a dynamic team in Pune as a Computer Hardware Engineer, responsible for designing and developing computer hardware components. This role requires a blend of technical skills and practical knowledge, ideal for individuals with 1 to 3 years of experience who are looking to grow in the field.Key Responsibilities:- Design and Development: Create innovative hardware designs for computers, focusing on efficiency and performance. This involves working on circuit boards, processors, and other physical components.- Testing and Evaluation: Conduct tests on hardware prototypes to ensure functionality and reliability. You will analyze results to make necessary adjustments and improvements.- Troubleshooting: Identify and resolve hardware issues promptly. This requires a keen eye for detail to ensure that all systems operate smoothly.- Collaborative Work: Collaborate with software engineers and other team members on projects. Strong teamwork skills are essential for integrating hardware and software seamlessly.Required Skills and Expectations:Candidates should possess a solid understanding of computer architecture and basic electronics. Proficiency in troubleshooting techniques and familiarity with hardware testing tools is crucial. Strong communication skills are necessary to work effectively in a team environment. A willingness to learn and adapt to new technologies is also essential for success in this role.

We are looking for a motivated Hardware & Network Engineer to join our team in Virar. This entry-level position is suitable for candidates with minimal experience and an I.T.I. certification. As a Hardware & Network Engineer, you will play a vital role in maintaining and improving our IT infrastructure.Key Responsibilities:- Install and Configure Hardware: Set up computers, servers, and networking equipment to ensure optimal performance for all users.- Maintain Network Systems: Regularly check and troubleshoot network systems to prevent downtime and ensure reliable connectivity.- Monitor System Performance: Assess hardware and network performance metrics to identify areas for improvement and make necessary upgrades.- Provide Technical Support: Assist colleagues with hardware or network issues by troubleshooting problems and offering solutions in a timely manner.- Document Processes: Keep accurate records of hardware installations, configurations, and maintenance for future reference.Required Skills and Expectations:- A basic understanding of computer hardware and networking concepts is essential. Familiarity with Ethernet and wireless technologies is a plus.- Strong problem-solving skills to effectively address technical issues as they arise.- Good communication skills to explain technical information clearly to coworkers and support users.- Ability to work in a team environment while also being self-motivated and proactive.- Willingness to learn and adapt to new technologies and procedures in the fast-paced world of IT. This is a full-time position based in the office, and we welcome candidates who are eager to grow their careers in hardware and networking.

Cybersecurity Engineer Experience: 10-12 YearsLocation: HyderabadHiring Company: Talent Zone ConsultantBrief JD:We are hiring a Senior Cybersecurity Engineer with strong experience in SOC operations, SIEM and security monitoring. The role involves threat detection, incident response, security analysis, vulnerability management and implementing security controls.Key Responsibilities:Monitor and analyze security events through SIEM platforms.Investigate and respond to security incidents and threats.Perform security monitoring, threat detection and log analysis.Manage and tune SIEM rules, alerts and dashboards.Conduct vulnerability assessment and support remediation.Implement and maintain security controls and policies.Prepare security reports and coordinate with IT teams.Relevant Skillset:Cybersecurity, SIEM, SOC, Security Operations, Incident Response, Threat Detection, Log Analysis, Vulnerability Management, Threat Intelligence, Splunk, Microsoft Sentinel, EDR, Firewall, IDS, IPS, Network Security, Security Monitoring

We are looking for a dedicated Hardware Engineer to join our team in Ahmedabad. The ideal candidate will work directly with electronic hardware and contribute to our technology projects. Key Responsibilities:- Design Hardware Components: You will create and develop electronic components and systems that meet project specifications and requirements. - Testing and Validation: Conduct tests on hardware to ensure it functions correctly and meets quality standards. This includes troubleshooting and resolving any hardware-related issues.- Collaboration with Team: Work closely with other engineers and team members to integrate hardware components with software and ensure overall system performance.- Documentation: Maintain clear records of designs, tests, and revisions for future reference and project tracking.- Stay Updated: Continuously learn about new technologies and advancements in hardware engineering to improve processes and product offerings.Required Skills and Expectations:Candidates should have a strong understanding of electronic principles and hardware design. Familiarity with tools like schematic design software and circuit simulation is a plus. You should possess problem-solving skills to diagnose and repair hardware issues efficiently. Attention to detail is crucial for creating reliable and accurate designs. As a Hardware Engineer, you will need to work effectively in a team environment, communicating clearly with colleagues. Candidates must be male and are expected to have a commitment to continuous learning, with a readiness to adapt to new challenges. Experience is not mandatory, making this an excellent opportunity for recent graduates or those with up to six years of experience.

We are seeking a skilled Information Technology Engineer to join our team in Gwalior. The ideal candidate will have 2 to 5 years of experience and an I.T.I. qualification, ready to contribute to our IT projects in a full-time office environment.Key Responsibilities:1. System Maintenance: Ensure that all IT systems run smoothly and efficiently by performing regular maintenance and troubleshooting issues to minimize downtime.2. Network Management: Manage and support network infrastructure, including servers, firewalls, and routers, to ensure secure and reliable connectivity for all users.3. Technical Support: Provide technical support to staff and end-users by resolving hardware and software issues in a timely manner, enhancing overall productivity.4. Installation and Configuration: Install and configure computer systems and software applications as per organizational requirements, ensuring optimal performance and security.5. Documentation: Maintain accurate records of system configurations, issues, and resolutions to provide reliable documentation for future reference and compliance.Required Skills and Expectations:The candidate should have a thorough understanding of computer systems, networking, and troubleshooting techniques. Strong problem-solving skills and the ability to work under pressure are essential. Effective communication skills are necessary for interacting with team members and end-users. A proactive approach to learning new technologies and keeping up with industry trends will be highly valued.

We are looking for a skilled CCTV Engineer to join our team in Ahmedabad, India. The ideal candidate will have 1 to 3 years of experience and a diploma in a relevant field. This full-time position requires a male candidate to work from the office, focusing on ensuring the effective installation and maintenance of CCTV systems.Key Responsibilities:1. Installation of CCTV Systems: You will set up and integrate CCTV cameras and related hardware to provide effective surveillance solutions. Ensuring proper placement and functionality will be crucial.2. Maintenance and Troubleshooting: Regularly inspect and maintain existing CCTV systems. You will diagnose and resolve issues quickly to minimize downtime.3. Client Support and Training: Provide guidance to clients on how to operate their CCTV systems effectively. This may involve training sessions or troubleshooting support over the phone or in person.4. Documentation and Reporting: Maintain accurate records of installations, repairs, and system performance. You will prepare reports to keep the management informed.Required Skills and Expectations:Candidates should have strong technical knowledge of CCTV systems and related technologies. Good problem-solving skills and attention to detail are essential for diagnosing issues and ensuring high-quality work. You should be able to work independently and as part of a team, with excellent communication skills to interact effectively with clients and colleagues. Flexibility in working hours may be required to meet project deadlines.

As an AI Trainer, your main role will be to help improve and teach various AI systems by training them with relevant data and insights. You will work closely with teams to ensure these AI models can learn and adapt to new information effectively.Key Responsibilities:- Data Preparation: Collect and organize data that AI systems will use for learning. This is important because the quality of data affects how well the AI performs.- Model Training: Work on training AI models using specific algorithms. You will input data and adjust settings to help the model learn accurately.- Performance Evaluation: Test the AI models to see how well they perform. You will analyze the results to identify areas that need improvement.- Feedback Implementation: Based on your evaluations, provide feedback to improve the training process. Incorporating suggestions will help enhance AI functionality.- Collaboration: Work with other team members, including developers and analysts, to align efforts and share insights. Teamwork is crucial for developing effective AI systems.Required Skills and Expectations:- A Bachelors degree in fields like B.A, B.C.A, B.B.A, or B.Com is essential.- Strong analytical and problem-solving skills to understand and resolve challenges in AI training.- Basic knowledge of AI concepts and machine learning principles is advantageous, but not mandatory.- Excellent communication skills to share ideas and collaborate with others.- A willingness to learn and adapt, as AI technology is always evolving.- Prior experience in a related field is a plus, but fresh graduates are welcome to apply.

OverviewAble to troubleshoot hardware problems, and able to support hardware team, able to give technical support and telephone support. He is responsible to keep uptime of all respective stations. He is responsible to maintain up-time for all respective station. He have hardware knowledge. He can able to maintain computer hardware. Ready for travelling in KarnatakaJob DescriptionAble to keep 90% up-time off all station Maintain station up time, sound level, daily reporting collecting document on time, station visit and feedback report to be fill up monthly. Networking Knowledge, Hardware Networking skills

Key Responsibilities: Cloud EngineerDesign, implement, and manage CI/CD pipelinesAutomate deployments and infrastructure using tools like Terraform/AnsibleMonitor system performance and ensure high availabilityRequirements:Experience with AWS/AzureKnowledge of Docker, Kubernetes, and scriptingStrong problem-solving skillsBrief Summary:Responsible for automating and optimizing cloud infrastructure and deployment processes.

DevSecOps Experience: Minimum 5+ years of hands-on experience in DevSecOps, cloud engineering, or operations roles, with demonstrated expertise in integrating security into continuous integration and continuous deployment pipelines. Multi-Cloud Expertise: Strong proficiency in implementing security controls and managing compliance across AWS (preferred), Azure, and GCP platforms, including deep knowledge of identity services (IAM, Workload Identity), network security, and data protection offerings. Infrastructure as Code and Automation: Expertise with infrastructure-as-code tools such as Terraform, CloudFormation, or Ansible, with ability to implement automated security compliance checking and remediation across cloud platforms. CI/CD and DevOps Tools: Extensive experience with CI/CD platforms (Jenkins, AWS CodePipeline, GitHub Actions, Azure DevOps) and container orchestration tools (Docker, Kubernetes), including implementation of security scanning and policy enforcement. Programming and Scripting: Proficiency in scripting and programming languages commonly used in automation and security tooling, such as Python, Bash, or Go, with ability to develop custom solutions and automation frameworks. Security Testing and Scanning: Expertise in security testing methodologies, including static application security testing (SAST), dynamic application security testing (DAST), software composition analysis (SCA), and container scanning tools. Cloud Security Standards: Deep knowledge of security best practices, compliance frameworks (SOC 2, ISO 27001, CIS Benchmarks, OWASP), and regulatory requirements relevant to financial services and data protection (GDPR, data residency requirements). API and Application Security: Understanding of secure API design principles, authentication protocols (OAuth, SAML, mTLS), encryption standards, secrets management solutions, and application security testing frameworks. Networking and Infrastructure Security: Strong understanding of network security principles, including VPCs, firewalls, network segmentation, DDoS protection, SSL/TLS, VPN, and network monitoring solutions. Incident Response and Forensics: Experience developing incident response procedures, conducting security investigations, analyzing logs, and implementing threat detection and monitoring capabilities. Container and Kubernetes Security: Knowledge of container security best practices, image scanning, runtime security, policy enforcement, and securing Kubernetes environments across cloud platforms.

Knowledge of Computer Hardware & Networking, Operating systems - Windows OS/Linux/Mac, Network - Routing & Switching, OFC, Wireless Network, Firewall.

Key ResponsibilitiesProvide first-level and second-level technical support to end users.Install, configure, and maintain desktops, laptops, printers, scanners, and peripheral devices.Troubleshoot hardware, software, network connectivity, and operating system issues.Diagnose and resolve incidents related to Windows, Microsoft 365, email, and business applications.Configure and support user accounts, passwords, and access permissions.Manage IT asset inventory and maintain accurate equipment records.Install software updates, patches, and security applications.Support onboarding and offboarding activities for employees.Escalate complex technical issues to higher-level support teams when required.Maintain helpdesk tickets and document resolutions in accordance with IT procedures.Assist with network troubleshooting, VPN connectivity, and remote user support.Ensure compliance with IT security policies and best practices.