1. Technical Support: Provide first-level technical support to end-users for desktop hardware, software, and peripherals. Diagnose and resolve hardware and software issues in a timely and efficient manner.2. Installation and Configuration: Install, configure, and maintain desktop operating systems, applications, and software updates. Set up and troubleshoot user accounts and access permissions.3. Hardware Maintenance: Conduct hardware repairs, upgrades, and replacements as necessary. Collaborate with vendors for warranty support and equipment replacement.4. User Training: Provide training and guidance to end-users on the proper use of hardware and software applications. Create documentation and FAQs to assist users in resolving common issues.5. Remote Support: Utilize remote support tools to assist off-site users and resolve issues remotely. Ensure secure and efficient remote access for users working from various locations.6. IT Security: Implement and enforce security protocols for desktop systems, including antivirus software and security patches. Educate end-users on best practices for maintaining security.7. Asset Management: Maintain accurate records of desktop hardware and software inventory. Assist in procurement processes for new equipment and software licenses.8. Collaborative Support: Collaborate with other IT teams to escalate and resolve complex technical issues. Participate in cross-functional projects related to desktop systems.
Were Seeking Skilled Computer Technician to Join Our Team. The Successful Candidate Will BE Responsible For Assembling Computer Systems Computer AssemblingSoftware InstallationTechnical Services
We're seeking a skilled Computer Technician to join our team. The successful candidate will be responsible for assembling computer systems, installing software, and providing technical support to customers.
Job Description :- Should be Graduate or Diploma holders with Computer Hardware & Networking Knowledge: Operating System Loading/Activation, Loading-MS Office & Antivirus, Assigning of IP Addresses , Networking Trouble shooting, CCTV, etcQualification :- should be Minimum Graduate /Diploma with Computer & Networking Knowledge with Fluent in English, Hindi & Odisha speaking skills.Base Location: Bhubaneswar, Sundergarh, Keonjhar, Denkanel and they should travel to near by Districts also for Installations, trouble shooting and 0&M.