Computer Hardware Engineer

Addsoft

1. technical support:

�� provide first-level technical support to end-users for desktop hardware, software, and peripherals.

�� diagnose and resolve hardware and software issues in a timely and efficient manner.

2. installation and configuration:

�� install, configure, and maintain desktop operating systems, applications, and software updates.

�� set up and troubleshoot user accounts and access permissions.

3. hardware maintenance:

�� conduct hardware repairs, upgrades, and replacements as necessary.

�� collaborate with vendors for warranty support and equipment replacement.

4. user training:

�� provide training and guidance to end-users on the proper use of hardware and software applications.

�� create documentation and faqs to assist users in resolving common issues.

5. remote support:

�� utilize remote support tools to assist off-site users and resolve issues remotely.

�� ensure secure and efficient remote access for users working from various locations.

6. it security:

�� implement and enforce security protocols for desktop systems, including antivirus software and security patches.

�� educate end-users on best practices for maintaining security.

7. asset management:

�� maintain accurate records of desktop hardware and software inventory.

�� assist in procurement processes for new equipment and software licenses.

8. collaborative support:

�� collaborate with other it teams to escalate and resolve complex technical issues.

�� participate in cross-functional projects related to desktop systems.

• Experience

  0 - 4 Years

• No. of Openings

  10

• Education

  Diploma, Higher Secondary, Secondary School

• Role

  Computer Hardware Engineer

• Industry Type

  IT-Hardware & Networking / IT-Software / Software Services

• Gender

  Male

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office