Opening For Collection Executive

As a Collection Executive, your main responsibility will be to manage and oversee the collection of outstanding payments from customers. You will play a key role in maintaining healthy cash flow for the company.

**Key Responsibilities:**

- **Contact Customers**: Reach out to customers through phone calls and emails to remind them about overdue payments and provide assistance when needed. Clear communication is essential to maintain a positive relationship.

- **Manage Accounts**: Keep detailed records of collections, payments made, and outstanding amounts. This helps in tracking progress and identifying any recurring issues.

- **Resolve Disputes**: Address any queries or disputes raised by customers regarding their payments. You will need to listen carefully and provide solutions or escalate the issue as necessary.

- **Follow Up**: Regularly follow up with customers who have overdue payments. Consistent communication will help encourage timely payments.

- **Update Records**: Ensure all customer information and payment statuses are accurately updated in the company's database. This aids in better management of accounts receivable.

**Required Skills and Expectations:**

Candidates should have completed at least the 12th grade. While previous experience is not mandatory, any relevant experience will be a plus. Strong communication skills are essential, as you will interact regularly with customers. You should possess good organizational skills to manage multiple accounts efficiently. A basic understanding of finance and payment processes will be beneficial. Being persuasive and assertive, yet polite, is crucial for effective collections. Proficiency in using computers and basic software is also expected to perform your duties effectively.

• Experience

  1 Years

• No. of Openings

  20

• Education

  12th Pass

• Role

  Collection Executive

• Industry Type

  Banking

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  Iris Tech Park, Badshahpur Sohna Rd, Sector 48, Gurugram, Haryana, India