Collection Agent Job Vacancies in Chandrapur

o Directly Contact Delinquent Customers At Their Homes Or Businesses To Discuss Their Overdue Payments And Initiate Collection Efforts.o Analyze Customer Financial Situations To Understand Their Ability To Repay And Identify Potential Collection Strategies. o Negotiate Repayment Plans With Customers, Including Instalment Agreements, To Facilitate Debt Recovery While Maintaining Positive Customer Relationships.o Collect Payments From Customers In Person, Ensuring Proper Documentation And Recording Of Transactions.o Adhere To All Local And National Debt Collection Laws And Regulations During Interactions With Customers.o Regularly Update Management On Collection Progress, Including Outstanding Debt Amounts, Recovery Rates, And Customer Interactions.o Accurately Documenting All Interactions With Debtors, Including Payment Promises, Agreed-Upon Terms, And Any Relevant Details In The Crm System (Feedback & Trail Upload). o Travel To Different Locations To Meet With Customers, Including Their Homes And Workplaces. o Handle Escalated Customer Issues And Refer Complex Cases To The Appropriate Department When Necessary.

As a Field Executive in Chandrapur, you will play a crucial role in ensuring smooth operations and excellent customer service. Your responsibilities will include:- **Customer Interaction**: Engage with customers directly to provide information about products or services, addressing any inquiries and fostering strong relationships.- **Data Collection**: Gather essential data from the field, including customer feedback and market trends, to assist in the improvement of products and services.- **Sales Support**: Aid the sales team by generating leads and supporting promotional activities aimed at increasing product visibility and sales performance.- **Reporting**: Prepare daily, weekly, and monthly reports to document insights and observations gathered during field visits, helping the management make informed decisions.- **Travel**: Visit designated locations regularly to meet with clients, ensuring that timely follow-ups are conducted and customer satisfaction is maintained.To succeed in this role, you should have the following skills and expectations:- **Communication Skills**: Strong verbal communication skills are essential for interacting effectively with customers and team members.- **Problem-Solving Ability**: You should be able to think on your feet and offer solutions to customer concerns or queries.- **Basic Technical Skills**: Familiarity with digital tools and basic software will help in completing reports and managing data efficiently.- **Time Management**: You must be able to prioritize your tasks effectively to meet deadlines.- **Team Player**: Collaborating well with others is important, as you will work closely with different departments to achieve common goals. Candidates are expected to have 1 to 3 years of experience and must have completed at least the 12th grade. This position is ideal for motivated individuals with a passion for customer service.

LOAN RECOVERY COLLECTION EXECUTIVE executive should vist thosd customer address who already taken loan from bank or non- bank . and collect their pending amount executive must have :vehiclepan carddriving licence / voter id good cibil PVR ( police verification report)EDU. min. 12th