Collection Agent 12th Pass Jobs in Panchkula

The Collections Specialist is responsible for managing and collecting outstanding accounts receivables from clients and customers. This role involves communicating with customers to ensure timely payments, resolving billing issues, and maintaining accurate records of collection activities.Key Responsibilities:Contact customers via phone, email, or mail to follow up on overdue accounts.Negotiate payment arrangements and ensure timely receipt of funds.Review accounts for collection efforts and escalate unresolved issues as necessary.Monitor aging reports and maintain detailed notes on collection activities.Collaborate with internal departments (e.g., Sales, Customer Service, Billing) to resolve discrepancies.Prepare and send out regular account statements and invoices.Recommend accounts for further action (e.g., legal action or third-party collections) when necessary.Maintain confidentiality and comply with all company and legal regulations.Strong negotiation and communication skills.Proficiency in Microsoft Office and accounting software (e.g., QuickBooks, SAP, Oracle).Ability to manage multiple tasks and deadlines in a fast-paced environment.High level of professionalism and attention to detail.Preferred Skills:Familiarity with the Fair Debt Collection Practices Act (FDCPA) or local debt collection regulations.Bilingual (a plus depending on client base).Experience with CRM or ERP systems.

Job Responsibilities:-The right candidates should meet the below mentioned criteria :Owning an android Smartphone is compulsory.Must own a 2-wheeler vehicle.Location specific geographical area and market knowledge.Should be willing to travel daily.Candidate should have experience in collection and recovery.If candidate is DRA certified then we can consider him for banking recovery hard buckets.