Client Services Executive (Female Candidates Preferred)

Firefly Creative Solutions LLP

Client Services Manager job summary

We are looking for a Client Services Manager who can help maintain existing business with current clients, grow business relationships with current clients and assist in bringing new clients on board. The Client Services Manager will help our clients to better understand the full potential of our products and act as liaison between the client and customer service. The successful candidate will also be responsible for collaborating with different work groups and departments to improve customer support programs and enhance customer satisfaction.

Client Services Manager responsibilities and duties

Provide regular updates to clients on the progress of customer service projects and campaigns that directly affect each client

Develop open and effective channels of communication with each client that can be employed by other departments as well

Coordinate internal projects and determine the best utilization of resources

Become the reliable point of contact for each customer that is required to establish a strong business relationship

Client Services Manager qualifications and skills

Bachelors Degree in Business or a related field required

1+ years experience in customer service role in Ad Agency

Must demonstrate ability to meet deadlines

Strong communication and presentation skills required

Experience : 1 - 2 Years

No. of Openings : 1

Education : M.B.A/PGDM

Role : Client Services Executive

Industry Type : Call Centre / BPO / KPO / ITES / LPO

Gender : Female

Job Country : India