Fresher Client Service Jobs

We are looking for a Chat Support Executive to join our team in Mumbai. This role is ideal for fresh graduates or those with up to five years of experience. You will assist customers through online chat, ensuring they receive prompt and effective support.Key Responsibilities: - **Customer Interaction:** Engage with customers via chat to answer their inquiries and resolve issues effectively. You will need to communicate clearly and professionally to provide an excellent customer experience. - **Problem Resolution:** Identify and address customer problems with a solution-oriented approach. You will be expected to troubleshoot issues and guide customers towards resolution. - **Information Management:** Document customer interactions accurately and escalate complex issues to the appropriate departments. You will maintain records for future reference to help track response effectiveness. - **Feedback Collection:** Gather customer feedback to improve service quality. Your observations will play a vital role in enhancing our support systems.Required Skills and Expectations: Candidates should possess strong communication skills in English and the ability to interact warmly with customers. A good understanding of computer systems and basic troubleshooting is essential. Adaptability and patience are important, as you will handle a variety of customer needs. Attention to detail and a focus on service quality will be vital for success in this role.

Job Title: Verification ExecutiveLocation: Malad, MumbaiExperience : 0-1 yearsWork Mode : Full Time , On siteRole OverviewAs a Client Service Executive, you will be the face of SecureSearch for our valued clients. You will manage end-to-end client relationships, ensure timely execution of background checks in line with SLAs, and proactively handle escalations and client needs.This role demands a proactive communicator, a detail-oriented executor, and a collaborative team player.Key ResponsibilitiesClient Engagement & Relationship ManagementAct as the primary point of contact for assigned clientsUnderstand client needs, expectations, and business cyclesConduct regular review calls and feedback sessions to maintain high client satisfactionOperational Oversight & SLA ManagementMonitor all ongoing background verification requests for timeliness and qualityEnsure adherence to client-specific turnaround times (TAT) and service level agreements (SLA)Escalate potential delays proactively and ensure timely resolutionReporting & AnalysisTrack and share daily/weekly/monthly reports and dashboardsAnalyze trends in verifications, identify bottlenecks, and suggest process improvementsCollaboration & CoordinationLiaise with internal operations and compliance teams to ensure seamless case closuresWork closely with the tech support team for client-specific integration and supportFacilitate training sessions for clients on portals or updates when neededDesired AttributesBachelor

We are looking for a motivated and organized Client Coordinator to join our team in Ayappakkam. The ideal candidate will help manage client relationships and ensure that their needs are met.**Key Responsibilities:**- **Client Communication:** Act as the main point of contact for clients, responding to inquiries and providing updates on their requests. This ensures clients feel valued and informed about their projects.- **Coordination of Services:** Collaborate with different departments to ensure timely delivery of services to clients. This role involves clear communication with team members to meet client deadlines effectively.- **Documentation Management:** Maintain and update client records accurately. Keeping organized documents helps track client history and requests for better service.- **Feedback Collection:** Gather feedback from clients after service delivery to understand their satisfaction levels. This feedback helps improve our services and build long-term relationships.- **Problem Resolution:** Address any issues or concerns raised by clients promptly. Resolving problems quickly is crucial for maintaining trust and client satisfaction.**Required Skills and Expectations:**Candidates should have a minimum of a 10th-grade education and be willing to learn. Good communication skills, both verbal and written, are essential for effective interaction with clients. A friendly and professional attitude is expected, as well as the ability to work in a team. Candidates should be organized, detail-oriented, and able to handle multiple tasks efficiently. Prior experience is not necessary, but a positive attitude and eagerness to assist clients will set you apart.

As a Front Office Executive, you will be the first point of contact for clients and guests, playing a vital role in creating a positive impression of the organization. The position is based in Rajarhat Gopalpur and is suited for candidates with a background in various fields including B.A, B.C.A, B.B.A, B.Com, B.Ed, Bachelor of Hotel Management, or B.Sc.**Key Responsibilities:**- **Greet and Assist Guests:** Welcome guests warmly and provide them with necessary information or support to ensure a pleasant experience from the beginning.- **Manage Phone Calls:** Answer incoming calls promptly, redirecting them to the appropriate departments and ensuring effective communication at all times.- **Maintain Front Desk Operations:** Oversee the daily operations at the front desk, including managing schedules, bookings, and ensuring the area is tidy and organized.- **Handle Correspondence:** Receive and manage physical and digital correspondence, ensuring timely responses and proper documentation.- **Maintain Customer Records:** Update and maintain customer databases to enhance service quality and for future reference.**Required Skills and Expectations:**Candidates should possess strong communication and interpersonal skills that help in interacting effectively with clients and team members. A friendly demeanor and the ability to multitask are essential for managing the fast-paced front office environment. Proficiency in basic computer applications is required to handle tasks such as managing databases and correspondence. Attention to detail and organizational skills are also crucial to ensure efficient operations at the front desk. A professional appearance and a positive attitude are expected traits for this role.

We are looking for a dedicated Front Office Manager to oversee our reception area and ensure a welcoming environment for our guests. This position is ideal for someone who enjoys interacting with people and providing excellent customer service.Key Responsibilities:1. **Guest Reception**: Welcome guests with a friendly attitude, provide necessary information, and assist them with check-in and check-out procedures to ensure a smooth experience.2. **Communication Management**: Manage phone calls and emails efficiently, directing inquiries to the appropriate departments while maintaining high levels of professionalism.3. **Team Coordination**: Work closely with front desk staff to ensure teamwork and effective communication, fostering a collaborative work environment.4. **Issue Resolution**: Address guest complaints or concerns promptly and effectively, working towards solutions that enhance guest satisfaction.5. **Administrative Tasks**: Perform basic administrative duties such as maintaining records, handling bookings, and preparing reports as needed to support front office operations.Required Skills and Expectations:The ideal candidate should have excellent communication skills and a friendly demeanor to engage with guests warmly. A basic understanding of computer systems and proficiency in office software are important. Being organized and detail-oriented will help in managing daily tasks efficiently. As this position requires working full-time from the office, reliability and a commitment to maintaining a positive atmosphere are essential. A high school diploma is necessary, and previous experience is welcome but not required, making this role suitable for entry-level candidates.

As a Client Co-ordinator, you will play an important role in ensuring smooth communication between our clients and our team. Your main duties will include managing client queries, assisting with their needs, and helping maintain strong relationships. **Key Responsibilities:**- **Client Communication:** Act as the first point of contact for clients, addressing inquiries and providing information clearly and accurately to ensure satisfaction.- **Scheduling Appointments:** Organize meetings and coordinate schedules to ensure that clients meet with the right team members at the appropriate times.- **Documentation Management:** Maintain and organize client files, ensuring that all records are up to date and easily accessible for efficient workflow.- **Feedback Collection:** Gather feedback from clients after services are provided to understand their experience and identify areas for improvement.- **Support Team Activities:** Assist team members with various tasks and projects to ensure that all operational aspects are running smoothly.To succeed in this role, you should have excellent communication skills, both written and verbal, and be comfortable working in a fast-paced environment. Attention to detail is essential for managing client information accurately. A positive attitude and willingness to learn will help you thrive in this position. Proficiency in basic computer applications and multitasking skills are also important, as you will be juggling several tasks at once.

We are looking for a motivated and dynamic Real Estate Sales Agent to join our growing team. The candidate will be responsible for generating leads, assisting clients in buying and selling properties, and closing real estate deals while delivering excellent customer service.Key ResponsibilitiesGenerate and manage property leads through calls, site visits, and marketing platformsUnderstand client requirements and suggest suitable residential or commercial propertiesConduct property site visits with clientsBuild and maintain strong relationships with buyers, sellers, and investorsNegotiate prices and terms between buyers and sellersMaintain updated property listings and client databaseCoordinate documentation and assist in deal closureAchieve monthly sales targetsRequirementsExperience in real estate sales or field sales preferred (Freshers can apply)Strong communication and negotiation skillsBasic knowledge of local real estate marketSelf-motivated and target-oriented personalityOwn vehicle preferredGood networking and relationship-building skillsSkills RequiredSales & Marketing SkillsClient HandlingNegotiation SkillsLead Conversion AbilityCommunication & Presentation Skills

Co Commerce Company is Hiring! Were growing fast and looking for passionate individuals to join our growing team! Vacancies Available:1. Hiring Department File Submission, Documentation & Candidate Shortlisting 2. Business Development Work Online working through the company's official website & application to grow Company business 3. Team Leader Staff Management, Guidance & Regular Performance Updates Required Skills: Strong Management Skills Excellent Communication Ability Good Leadership Quality What We Offer: Work Timings: 9 AM 5 PM Starting Income: 20,000 22,000 (Based on position)Sunday OFF Location: Katraj, Pune, Maharashtra For more details, contact:HR

Roles and Responsibilities Approaching manufacturers & service providers i.e. industrial clients for Internet Marketing products like SEOetc. Generating leads & responsible for the management of leads generated by BDA. Meeting with 2 Clients on daily basis (Field Work). Achieving sales targets through acquisition of new clients and growingbusiness. Team up with co-workers to ensure proper customer service. Build productive trust relationships with customers.

We are looking for motivated and result-oriented Loan Advisors to assist students/clients in securing education loans. This is a commission-only role with high earning potential. The advisor will work on leads provided by us as well as leads generated independently.

HELLO EVERYONE EXCITING OPPORTTUNITY AWAITS BELOW ROLE-SALES /CLIENT SERVICE EXECUTIVE CTC-20000 PER MONTH PLUS INCENTIVES AND HIKE IS AVAILABLE IF CANDIDATES PERFORMS WELL AGE-19TO30 YEARS INTERESTED CANDIDATES CAN SHARE THIER CV AT GIVEN MAIL OR AT 7497998030 MENTIONING THE JOB ROLE

Key Responsibilities: Develop and strengthen relationships with both existing and potentialclients within the financial services sector. Assess client requirements and deliver customized financial solutions. Drive sales and meet business development goals through the promotionof financial products and services. Serve as the primary liaison for clients, ensuring timely resolution oftheir queries and concerns. Coordinate with internal departments to guarantee smooth and efficientexecution of client requests. Identify and capitalize on opportunities for cross-selling and up-sellingrelevant financial offerings. Stay informed about industry trends, market dynamics, and competitoractivities. Participate in client meetings and coordinate effectively to maintainstrong engagement and trust.Requirements: Excellent verbal and written communication skills with a confidentand professional attitude Strong interpersonal skills to build and maintain lasting clientrelationships Analytical thinking to understand client financial needs and suggestsuitable solutions

COMPANY NAME-VERTEX GROUP OF COMAPNIESWorking days- 6 days workingexperience-06 to 1+yrsalary range-25 to 30 k CTCDesignation: CHAT SUPPORTLOCATION-Gurgaon sec 18phase-4 Udyog Vihar, Harayana(120001)ResponsibilitiesRespond to inquiries: Address customer questions and issues promptly and accurately through live chat platforms.Resolve problems: Troubleshoot and resolve customer problems, ranging from technical issues to order-related concerns.Provide information: Offer detailed information about products and services and help customers use specific features.Manage multiple conversations: Handle several chat conversations at once while maintaining efficiency and professionalism.Document interactions: Maintain detailed and accurate records of all customer interactions and transactions.Escalate issues: Escalate complex or unresolved issues to the appropriate internal teams for further assistance.Ensure customer satisfaction: Follow up with customers to ensure their issues are resolved and strive to exceed their expectations.

Excellent Proficiency in English and HindiAbility to call potential customers to generate leadsKeen on promoting the products and servicesOutstanding presentation and communication skillsExcellent management, leadership and organizational skillsFast leaner with a passion for salesKeep records of sales, revenue, invoices etc.Provide trustworthy feedback and after-sales support

Key Responsibilities:1. Respond to customer inquiries: Provide timely and accurate responses to customer queries through phone, email, or chat.2. Handle customer complaints: Address and resolve customer complaints in a professional and efficient manner to ensure customer satisfaction.3. Process orders: Assist customers in placing orders, updating order status, and coordinating order fulfillment.4. Provide product information: Educate customers about products, services, and promotions to help them make informed purchasing decisions.5. Maintain customer records: Update and maintain customer information and interactions in the company's database or CRM system.Required Skills and Expectations:1. Excellent communication skills: Ability to communicate clearly and effectively with customers to provide assistance and resolve issues.2. Customer service orientation: Strong focus on delivering exceptional customer service and building positive relationships with customers.3. Problem-solving skills: Capacity to analyze customer needs and provide appropriate solutions to meet their requirements.4. Attention to detail: Ability to accurately input and update customer information and orders.5. Ability to work in a team: Collaborate with colleagues to ensure smooth customer interactions and support.

-Act as the primary point of contact for assigned clients; build and maintain a strong, trusted relationship.-Understand the clients brand, objectives, market environment, and communication goals.-Regularly meet with clients to review performance, address any feedback/concerns, and align on next steps.-Translate client requirements into clear agency-briefs for internal teams (creative, media, digital, production).-Develop or contribute to strategic recommendations and campaign ideas aligned with client objectives.-Assist in preparing proposals and presentations for new projects/pitches.-Coordinate between the client and internal teams to ensure timely execution of campaigns/projects (print, digital, OOH, events etc.).

Job Title: Client Service ExecutiveAbout CredenceSoft:CredenceSoft Pvt. Ltd. is a leading provider of hospitality technology solutions designed tostreamline operations, enhance guest experiences, and improve efficiency for hotels andhospitality businesses. Our innovative product suite includes BookOne (PropertyManagement System), Point of Sale (POS), Channel Manager, Booking Engine Website,and Payment Gateway. We are committed to transforming the hospitality industry withreliable, user-friendly, and scalable tech solutions.Job Summary:We are seeking a proactive and client-focused Client Success Executive to join ourgrowing team. You will be responsible for supporting clients with the setup, onboarding,training, and troubleshooting of our tech products. Client visits required within or outsidethe city, but only as per client and company requirements.Key Responsibilities: Assist clients with product setup, onboarding, and training, both online and offline. Provide on-site or remote support based on specific client requirements. Conduct client visits as per company directives. Collaborate with internal technical and product teams to ensure timely resolution ofclient issues. Maintain detailed and accurate records of service activities, issues resolved, andclient feedback. Educate clients on new product features, updates, and best practices to maximizeplatform usage.Training & Travel: Comprehensive training will be provided on all company products and clientinteraction protocols. Candidates must be open to travel. All travel expenses will be reimbursed as per company policy. Candidates should be open to working in rotational shifts, including Sundays.Compensation will be provided for any Sunday shifts worked, in accordance withcompany policy.Qualifications & Skills: Bachelors degree in any discipline (Hospitality/IT/Business preferred). 12 years of experience in service support or client-facing roles preferred; fresherswith strong communication skills may also apply. Excellent interpersonal and problem-solving abilities. Proficiency in MS Office and a comfort level with using tech platforms.

Job Title: Client Coordinator - Voice ProcessIndustry: Medical BillingNature of Work: In / Out Bound Calls & SchedulingReports To: Supervisor / ManagerLocation: KL Towers, # 9807, 1st Floor, TNHB, Ayapakkam Main Rd, Ayapakkam, Ch-77Terms: Full TimeRequirements: Night Shift (Mon-Fri)Job Summary: Handle inbound and outbound calls professionally and efficiently, addressing patient queries and concerns regarding appointments, medication, prior authorization, etc. As part of our Scheduling Team, you will be assisting patients in making, altering, and canceling medical appointments, ensuring patients have access to the services and treatments they need.You should be helpful and courteous when answering telephone calls.About the Role: Answer patient calls, field questions, and assist patients in making new medical appointments, follow-up appointments, cancellations, etc. Change or cancel appointments as necessary. Accurately note all patient information according to confidentiality standards and HIPAA requirements. Verifying patients insurance details like eligibility / verify the prior authorization. Answering patients questions regarding basic medical tests and procedures. Providing instructions to patients to ensure that they are prepared for examinations and procedures. Confirming patient appointments. Courteously receiving incoming telephone calls and taking messages as needed. Route calls to the appropriate department or individual.Salary Range: 25K 35K Salary for the right candidate is not a constraintNo of Openings: 4 5 VacanciesAbout us: We are a team of experienced healthcare professionals dedicated to providing highquality, compassionate care to individuals and healthcare providers in the United States.Person Specification: A thorough understanding patient service. Excellent English communication with neutral accent. A good working knowledge of computers and experience in software handling. Good typing skills. Punctuality and regularity towards work. Professional and positive attitude. A strong desire to grow along with the company.Candidate Requirements: Education to degree level or equivalent with 2 years experience in an International Voice Process.