Client Account Manager Job Vacancies in Gurgaon

JOB DESCRIPTION / RESPONSIBILITIES: Build long-term, productive, and mutually beneficial relationships with new customers in the untapped market of Central India. Own and drive the B2B Sales pipeline in Govt. Sector / PSUs / Leading Housing Society Developers / Leading Real EstateService Firms such as JLL, CBRE etc. / Leading Architects and Planters organizations. Prepare and present impressive client pitches for our products lines. Create and execute a territory sales plan that meets or exceeds established sales targets and supports revenue and profit targets Optimize business development plan by working closely with new channel partners to maximize time in the field and overallefficiency through development and prequalification of leads Meet regularly with existing customers and prospects in sales territory to understand their evolving business needs and positionproduct solutions to meet surfaced needs Maintain consistent communication and timely follow-up with customers and prospects and be available and responsive tocustomers real-time needs Work effectively with internal support departments (Marketing, Professional Services, Product, Development) to promote salesfor new and existing customers to maximize brand visibility with, executives and professional associations Expand Business in the allotted area through Architects, Builders, Consultants, PMC's and Fabricators Liasioning with the Government new infrastructure projects Analytical skills for business development Client wise competition mapping, Competitors update, analysing competitors strength and weakness, and Identify new marketpotential Project identification and tracking through Project life cycle for identifying opportunities.2 Key Accountabilities: Managing Key Accounts to maximize the business potential & achieve the sales targets. Generating leads to maintain sufficient business pipeline. Handle project sales & Institutional sales Identifying new clients

Position Title: Executive/ Assistant Manager- KAM Department: Marketing Location: GurgaonDesignation: Executive/ Assistant Manager- KAM Superior Job holder: Marketing HeadPosition Grade: C5,C4 No. of Subordinates: Role Purpose Statement:The incumbent would be responsible for attending customer calls, creating & managing new institutional/large customers Managing and increasing share of business of existing customers.Main Accountabilities: Drive CRM Strategy aimed at encouraging Client retention and loyalty. To track and note every customer, to collect data. Analyse every customer business growth monthly and yearly Targeting and acquiring competitors customers. Winning/ regaining-back lost customers. Maximizing customer lifetime value strategies. Customers data compilation Creating pipeline of new customers, cold calling, arranging appointment for meeting. Responsible for fist level negotiation. Responsible for customer service of Key accounts. Answer Inbound Customer Service Call as well as Key Customers who have specific queries. Developing and managing new Key Accounts. Attending RFQ/ customer call, customer complaints etc.. Prepare report and MIS as per required format on daily basis. Take care of concerns raised by key customers and help them with solution over email or phone. To coordinate with internal team to find the status and get it resolved before replying to customers Preparing proposal and submission to prospective clients. On-time bill submission and follow-up for payment realization from key customer Managing good relations with the customers. Customer visits for developing & strengthening relationships for retaining and increasing business as an when required. Calling the existing customers for payment follow-ups and to understand if at all they need additional support from our endQualification: Education- Any Graduate Degree,MBA Experience- Total 4 -7 years.