Client Relationship Executive

C-Zentrix

Position Title Client Relationship Executive Department Sales

Pay Scale As per Company Norms Location Gurugram

Reports to Sales Manager Shift Time Day

Position Summary

Managing existing set of accounts.,

Upselling & Cross selling in existing accounts.

Client Relationship Executive should be friendly, well-spoken, ready to close the deal and consistently exceeds revenue goals. Should possess exceptional interpersonal communication and leadership skills. Diligently follows up with all accounts to drive new business.

Essential Job Functions

Developing and managing a portfolio of Key Accounts

Achieving monthly sales targets by identifying and developing new business in existing set of accounts

Ensuring high levels of customer satisfaction as well as up-sell and cross-sell potential within existing customers.

Scheduling Demo and Product Workshop with the Pre-Sales Team on a regular basis.

Internal Team co-ordination & client interactions.

Achieving and exceeding weekly and monthly KPIs

Ability to prioritize and meet critical deadlines

Skills Required:

1. Excellent communication and business correspondence skills.

2. Should have prior experience in Solution Selling/ IT Sales / Software Sales (SAAS platform)

3. Clear, concise and compelling written and verbal communication skills

4. Understanding of sales principles and ability to deliver excellent customer experience

5. Escalation handling, Problem-solving and negotiation aptitude

Minimum Qualification

Education Engineering Graduate

Optional MBA Professional will be an added advantage

Experience 0-3 Years

Skills Impeccable Verbal and Written Communication.

Knowledge Zoho CRM and MS Office Proficiency

Experience : 1 - 3 Years

No. of Openings : 10

Education : B.Tech/B.E, M.C.A, M.B.A/PGDM, M.Tech

Role : Client Relationship Executive

Industry Type : IT-Hardware & Networking / IT-Software / Software Services

Gender : [ Male / Female ]

Job Country : India