As an Airport Executive in Gorakhpur, you will play a vital role in ensuring a smooth and efficient experience for travelers. This position is suitable for individuals with minimal experience who are eager to learn and grow in the aviation industry.
**Key Responsibilities:**
- **Passenger Assistance:** Greet and assist passengers with check-in, baggage handling, and provide information about flights and airport facilities to enhance their travel experience.
- **Check-in Procedures:** Ensure the check-in process is efficient by verifying travel documents, issuing boarding passes, and guiding passengers to their boarding gates.
- **Communication:** Collaborate with various departments, including ground staff and airlines, to facilitate effective communication and resolve any passenger issues promptly.
- **Safety Compliance:** Adhere to airport safety regulations and procedures to ensure the safety of passengers and staff at all times.
- **Handling Customer Queries:** Address and resolve customer inquiries or complaints, providing timely solutions to enhance customer satisfaction.
**Required Skills and Expectations:**
Candidates should be highly motivated, with a positive attitude and excellent communication skills. A strong customer service focus is essential, as you will interact directly with passengers. Basic computer skills and the ability to work in a fast-paced environment are necessary. Candidates must be able to work flexible hours, including weekends and holidays, as the airport operates round the clock. You should be a quick learner and adapt easily to new situations, ensuring that you contribute positively to the team. A minimum educational qualification of 10th grade is required.
Experience
0 - 1 Years
No. of Openings
52
Education
10th Pass
Role
Airport Executive
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Internet Allowance, Health Insurance, ESI, Food/Meals, Accommodation, Two-way Cab, FRESHER
Face Interview Location
kolkata