Cargo Executive Fresher Jobs in Mumbai

As a Ground Staff member in Mumbai, you will play a vital role in ensuring smooth airport operations and providing excellent customer service. Your main responsibilities will include:- **Customer Service**: Assist passengers with check-in, boarding, and baggage handling to ensure a pleasant travel experience.- **Check-in and Boarding Procedures**: Manage the check-in process by verifying passenger documents and issuing boarding passes, ensuring everything runs on schedule.- **Baggage Handling**: Help with the loading and unloading of luggage and make sure that bags are delivered to the right destinations efficiently.- **Information Assistance**: Provide accurate information to passengers about flights, schedules, and policies, acting as a friendly point of contact.- **Emergency Procedures**: Understand and implement safety and emergency procedures effectively to ensure passenger safety at all times.- **Team Collaboration**: Work closely with other staff members, including cabin crew and security, to maintain operational efficiency and a friendly environment.To succeed in this role, you should have excellent communication skills and a strong customer service mindset. Being detail-oriented and able to work in a fast-paced environment is essential. A positive attitude and the ability to handle stressful situations will benefit you greatly. Additionally, familiarity with airport operations and a basic understanding of safety regulations are advantageous. Having a high school diploma is required, and prior experience in customer service is a plus, though not mandatory.

We are seeking a Ground Staff Executive to join our team in Mumbai. This position is ideal for individuals passionate about customer service and aviation, with no prior experience required. If you are friendly, organized, and enjoy working in a fast-paced environment, this role is perfect for you.Key Responsibilities:1. **Customer Support**: Greet and assist passengers at the airport, ensuring they have a pleasant experience. You will provide information about flight schedules, baggage claims, and boarding procedures.2. **Check-In Procedures**: Facilitate the check-in process for passengers, including verifying travel documents and issuing boarding passes. This involves ensuring that all passengers follow necessary protocols.3. **Baggage Handling**: Manage baggage loading and unloading, ensuring that all luggage is handled with care and delivered to the correct flights promptly and safely.4. **Safety Compliance**: Ensure adherence to safety regulations and company policies. This includes conducting regular checks and reporting any irregularities to supervisors.5. **Problem Resolution**: Handle passenger inquiries and resolve any issues that arise during their journey. This may involve working with different departments to find quick solutions.Required Skills and Expectations:Candidates should possess excellent communication and interpersonal skills, enabling them to interact effectively with passengers and team members. Attention to detail and a strong sense of responsibility are essential, as is the ability to work flexible hours, including weekends and holidays, to meet the demands of the aviation industry. A minimum education of 10th pass is required for this role.

We are looking for an Airport Supervisor to oversee daily operations at our Mumbai airport. This role is suitable for candidates with 0 to 6 years of experience and a minimum education of 12th pass. **Key Responsibilities:**- **Manage Daily Operations:** Ensure that all airport activities are completed smoothly, including flight arrivals and departures.- **Staff Coordination:** Supervise and coordinate the activities of airport staff, ensuring everyone knows their tasks and follows procedures.- **Customer Service:** Address passenger inquiries and complaints, ensuring a positive travel experience and efficient problem resolution.- **Safety Compliance:** Monitor safety procedures to comply with aviation regulations, ensuring all safety measures are followed by the team.- **Reporting and Communication:** Prepare reports on daily operations and communicate important information to management, helping in decision-making processes.- **Training and Development:** Assist in training new staff on airport procedures and policies, ensuring they are well-prepared for their roles.To excel in this position, candidates should possess strong communication skills and demonstrate good leadership abilities. An understanding of airport operations and customer service is important. Candidates should be organized, able to handle multiple tasks at once, and work well under pressure. Flexibility in working hours is essential, as this role may involve working at odd hours or weekends. A proactive attitude and a commitment to maintaining high standards will contribute greatly to success in this role.

Ground Staff are responsible for managing airport operations on the ground. They ensure smooth passenger handling, safety procedures, and coordination between airline services and airport operations. Key Responsibilities Passenger HandlingAssist passengers during check-in, boarding, and arrivalIssue boarding passes and verify travel documentsHandle special assistance passengers (elderly, disabled, VIPs)Resolve passenger queries and complaints professionally Ticketing & ReservationsManage ticket bookings, cancellations, and reschedulingProvide fare information and travel policiesUse airline reservation systems (e.g., Amadeus, Galileo) Baggage HandlingOversee baggage check-in and taggingEnsure proper loading/unloading coordinationHandle lost, delayed, or damaged baggage complaints Boarding & Gate OperationsAnnounce boarding informationVerify boarding passes and passenger identityEnsure smooth and timely boarding process Ramp & Aircraft Support (for some roles)Coordinate aircraft arrival and departureGuide aircraft parking (marshalling - trained staff)Support refueling, cleaning, and catering coordination Safety & SecurityFollow airport safety protocolsEnsure compliance with aviation regulationsMonitor suspicious activity and report issues Customer ServiceMaintain a professional and friendly attitudeHandle stressful situations calmlyEnsure a positive passenger experience Eligibility CriteriaEducation: 10+2 / Graduation (preferred)Age: Usually 18-30 yearsLanguages: English + Hindi (additional languages are a plus)Experience: Freshers can apply; experience preferred Required SkillsExcellent communication & interpersonal skillsStrong customer service orientationAbility to work in shifts (including night shifts)Good problem-solving abilityBasic computer knowledgeTeamwork and coordination skills Physical RequirementsWell-groomed personalityAbility to stand for long hoursGood eyesight and fitness Work EnvironmentAirport terminals and air side areasRotational shifts (morning, evening, night)Fast-paced and dynamic work environment Salary Range (India)Fresher: 25,000 - 35,000/monthExperienced: 35,000 - 1,00,000+/month

An Air Hostess (also known as Cabin Crew or Flight Attendant) is responsible for ensuring the safety, comfort, and well-being of passengers during flights. The role combines customer service, safety management, and emergency response duties. Key Responsibilities: Pre-Flight Duties:Attend pre-flight briefings with pilots and senior crewCheck emergency equipment and cabin cleanlinessVerify passenger list, special requests, and meal plans In-Flight Duties:Welcome passengers and assist with boardingConduct safety demonstrations and ensure complianceServe food and beveragesAssist passengers with seating and luggageHandle special passengers (elderly, children, VIPs)Provide first aid when required Post-Flight Duties:Ensure passengers disembark safelyPrepare flight reportsCheck cabin for lost items Safety Responsibilities:Ensure adherence to aviation safety regulationsHandle emergency situations such as:TurbulenceMedical emergenciesFire or evacuationOperate emergency equipment (oxygen masks, life jackets, exits) Required Skills:Excellent communication and interpersonal skillsStrong customer service orientationProblem-solving and quick decision-making abilityTeamwork and coordinationCalmness under pressureGrooming and professional appearance Educational Qualification:Minimum: 12th PassPreferred: Diploma/Degree in Aviation, Hospitality, or Travel & Tourism Eligibility Criteria:Age: 18-27 years (varies by airline)Height:Female: 155-160 cm minimumMale: 170 cm minimumGood eyesight (may allow corrected vision)Proficiency in English and Hindi (additional languages are a plus) Work Environment:Airlines (Domestic & International)Frequent travel across cities and countriesIrregular working hours, including night shifts and holidays Salary Range (India):Fresher: 25,000 - 50,000 per monthExperienced: 50,000 - 1,20,000+ per monthAdditional perks:Free or discounted air travelLayover allowancesMedical insurance

Join our dynamic team in Mumbai as a Ground Staff Executive. In this role, you will support airport operations and ensure a smooth travel experience for customers.Key Responsibilities:1. **Customer Assistance**: Greet and assist passengers at the airport, helping them with check-ins, boarding, and other travel-related inquiries.2. **Baggage Handling**: Manage baggage check-in and ensure proper loading and unloading of luggage onto and from aircraft.3. **Documentation**: Verify passenger documents and assist with the completion of necessary paperwork related to travel.4. **Coordination**: Work closely with various departments to ensure timely flight departures and arrivals, assisting in troubleshooting issues as they arise.5. **Safety Compliance**: Follow all safety protocols and regulations to maintain a secure environment for both passengers and staff.Required Skills and Expectations:Candidates should possess good communication skills in both English and Hindi. You should be customer-oriented, with a friendly attitude and the ability to handle stressful situations calmly. Strong attention to detail is needed for various tasks such as document verification and baggage handling. As this is an entry-level position, we welcome female applicants with a 12th grade education, ready to start their careers in a vibrant work environment. You should be willing to work full time in the office setting and be flexible with varying shift timings.

We are seeking a dedicated Ground Staff Executive to join our team in Mumbai. This entry-level position is ideal for candidates with a passion for customer service and an interest in the aviation industry.Key Responsibilities:1. **Customer Service:** Provide friendly and efficient support to passengers at check-in, boarding, and baggage claim areas, ensuring a pleasant experience.2. **Check-In Assistance:** Help passengers during the check-in process by verifying travel documents and checking bags, ensuring compliance with airline regulations.3. **Baggage Handling:** Assist in the proper handling and transfer of luggage, addressing any issues or concerns that may arise during the process.4. **Information Providing:** Offer accurate information regarding flight schedules, gate changes, and other travel-related inquiries to maintain clear communication with passengers.5. **Safety and Security:** Ensure compliance with safety and security protocols by following established guidelines and reporting any suspicious activities.Required Skills:A successful candidate should possess strong communication and interpersonal skills, with the ability to interact positively with diverse groups of people. Attention to detail is essential, along with the ability to work efficiently in a fast-paced environment. A friendly demeanor and a problem-solving mindset will help in handling passenger needs effectively. Additionally, proficiency in basic computer skills and a willingness to learn are important for this role. Candidates should be female and have completed their 12th grade education. The position is full-time and will require working from the office.

A Cargo Executive is responsible for overseeing the efficient handling and transportation of goods by air. Their duties include coordinating with airlines and freight forwarders, managing cargo warehouses, and ensuring the safe and timely delivery of goods. Key responsibilities of a Cargo Executive include:1. Coordinating with airlines, freight forwarders, and other transportation providers to arrange for the shipment of goods by air.2. Managing cargo warehouses and ensuring efficient handling and storage of goods.

A Cargo Executive oversees the handling, storage, and transportation of goods at the airport cargo terminal. Responsibilities include coordinating with airlines, logistics partners, and customs officials to ensure timely and accurate shipment processing. They maintain cargo records, manage documentation, and ensure compliance with safety and security standards. Strong organizational skills and attention to detail are essential for this role.Only candidates aged 18-27 years can apply.

As an Air Cargo Executive, you will be responsible for overseeing the efficient and timely handling of cargo shipments at the airport. Your duties will include coordinating with airlines, freight forwarders, and other logistics partners to ensure smooth operations, managing cargo handling teams, and monitoring the proper loading and unloading of cargo planes. You will also be responsible for overseeing import and export processes, ensuring compliance with customs regulations, and handling all documentation related to cargo shipments.

Hiring for 65 Hiring For Air Cargo Officers Jobs in Goa, Mumbai, Hyderabad, Ahmedabad, Surat, Rajkot, Madurai, Bangalore, Kozhikode/Calicut, Kolkata, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, I.T.I., B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Sc, LLB, Other Bachelor Degree with Good knowledge in Air Cargo, Air Cargo Executive, Cargo Handling, Cargo Staff, Cargo Boy, Airport Cargo, Cargo Executive, Cargo Warehouse, Cargo Supervisor, Air Ticketing, Air Freight, Air Traffic Control, Air Ticketing Reservation, Cabin Attendant, Flight Stewardess, Airport Ground Staff, Airport Cargo Loader, logistics, Log Shipping, Logistics Operations, Logistic Regression, Inbound Logistics, Outbound Logistics, Reverse Logistics, International Logistics, Logistics Planning, Logistics Manager, Backhoe Loader Operating, Export Import, Export Import Documentation, Supply Chain etc.

Responsibilities of Airport Ground Staff include:1. Greeting passengers as they enter the airport2. Checking boarding passes and verifying passenger information3. Assisting passengers with baggage check-in and security screening4. Directing passengers to the appropriate departure gates5. Providing information on flight schedules and delays6. Handling customer complaints and inquiries7. Ensuring the safety and security of all passengers and airport personnel8. Working closely with airline staff and airport authorities to ensure smooth operations

We are looking for an Airport Operations Executive to join our team in Mumbai. This entry-level role is ideal for candidates with a passion for the aviation industry and a desire to provide excellent customer service at the airport.Key Responsibilities:1. **Passenger Assistance**: Greet and assist passengers at check-in counters, boarding gates, and luggage retrieval areas. Help travelers navigate the airport smoothly.2. **Flight Coordination**: Collaborate with airline staff and ground crews to ensure timely departures and arrivals of flights. Monitor flight schedules and assist with any changes.3. **Safety Protocols**: Ensure that all airport safety and security regulations are followed. Help maintain a safe environment for passengers and staff.4. **Problem Resolution**: Address passenger queries and concerns promptly, providing solutions to enhance their travel experience. Handle complaints with professionalism and understanding.5. **Documentation**: Assist with the preparation and verification of travel documents, ensuring that all necessary paperwork is completed accurately.Required Skills and Expectations:Candidates should have strong communication skills and a positive attitude towards customer service. Being a team player is essential, as you will work closely with various departments. A basic understanding of airport operations and a keen attention to detail will help in performing daily tasks effectively. The ideal candidate should be adaptable and willing to work in a fast-paced environment. While prior experience is a plus, enthusiasm and a willingness to learn are highly valued.

We are looking for energetic ground staff to be responsible for administrative duties and communication with passengers. Your duties will include welcoming passengers, providing information, assisting passengers who are disabled or are traveling with small children, checking in luggage, taking reservations, and selling tickets. You should be able to promptly resolve passenger queries and ensure that all passengers are satisfied.To be successful as ground staff, you should display outstanding interpersonal skills and achieve excellent customer service, which consistently meets the goals and vision of the airline company. Ultimately, outstanding ground staff should be able to multi-task and ensure that every passenger is comfortable, safe and well-informed of flight schedules, aircraft delays, weather concerns and other factors that may affect passengers.

As an Airport Executive in Mumbai, you will play a vital role in ensuring smooth airport operations and providing excellent customer service. This position is open to individuals with 0 to 5 years of experience and requires at least a 10th-grade education. **Key Responsibilities:**- **Customer Assistance:** Provide information and support to passengers, helping them navigate the airport and addressing their queries.- **Check-in Support:** Assist travelers during the check-in process, ensuring they have all the necessary documents and helping with baggage check.- **Boarding Coordination:** Ensure a smooth boarding process by verifying passenger details and managing queues effectively.- **Problem Resolution:** Address any issues that arise, such as flight delays or lost luggage, ensuring customer satisfaction through prompt solutions.- **Safety Compliance:** Adhere to all safety and security protocols at the airport, maintaining a safe environment for passengers and staff.**Required Skills and Expectations:**- **Communication Skills:** You should be able to communicate clearly and effectively with passengers and team members.- **Customer Service Focus:** A strong commitment to providing excellent service is essential, with an ability to handle challenging situations calmly.- **Teamwork:** Being able to work well with others in a fast-paced environment is crucial for success.- **Adaptability:** You should be open to learning and adjusting to new procedures or changes in the work environment.- **Attention to Detail:** A careful approach to tasks will help in maintaining high standards of service and safety.

An Air Ticketing Executive is responsible for handling flight reservations, issuing tickets, managing cancellations, and assisting customers with travel-related queries. The role requires strong knowledge of airline systems, fare rules, and customer service. Key Responsibilities:Handle domestic and international flight bookingsIssue, reissue, and cancel air tickets using GDS systemsProvide customers with accurate fare details, routes, and travel optionsManage PNR creation, updates, and modificationsAssist customers with refunds, rescheduling, and cancellationsEnsure compliance with airline policies and fare rulesCoordinate with airlines and vendors for booking confirmationsHandle customer inquiries via phone, email, or in personMaintain proper documentation and booking recordsUpsell travel-related services (insurance, hotel bookings, etc.) Required Skills:Knowledge of GDS systems such as:AmadeusGalileoSabreStrong communication and interpersonal skillsGood knowledge of airline codes, geography, and fare calculationCustomer handling and problem-solving skillsBasic computer proficiency (MS Office, email handling)Attention to detail and accuracy Educational Qualification:Minimum: 12th PassPreferred: Diploma or Degree in Travel & Tourism / Aviation Experience:Fresher or experienced candidates can apply0-3 years of experience in ticketing or travel agency preferred Work Environment:Travel agenciesAirlinesAirport officesTour operators Salary Range (India):Fresher: 20,000 - 25,000 per monthExperienced: 30,000 - 1,00,000+ per month

Ground Staff Executives oversee and manage airport ground operations such as passenger check-in, boarding, baggage handling, and customer assistance. They ensure smooth coordination between departments and resolve on-ground issues quickly. This role demands strong leadership, communication, and problem-solving skills. Executives also ensure compliance with safety and service standards.Only candidates aged 18-27 years can apply

As an Air Ticketing Executive, you will be responsible for assisting customers with booking flights, issuing tickets, and providing information on travel options. You will also handle inquiries, resolve booking issues, and ensure customer satisfaction throughout the booking process.Key Responsibilities:- Assist customers with flight bookings, ticket issuance, and reservation changes.- Provide information on flight schedules, fares, and travel options.- Address customer inquiries and resolve booking issues promptly.- Ensure accuracy in ticketing and adhere to airline policies and procedures.- Maintain customer records and ensure data confidentiality.Required Skills and Expectations:- Strong communication skills to interact with customers effectively.- Ability to work efficiently in a fast-paced environment.- Good computer skills to navigate booking systems and software.- Attention to detail to ensure accuracy in ticketing and documentation.- Customer service orientation to provide excellent service and resolve issues professionally.

As an Air Cargo Executive, you will be responsible for overseeing the handling and shipment of cargo at airports. Your main duties will include coordinating the receipt, storage, and delivery of cargo, ensuring compliance with airline and airport regulations, and resolving any issues that may arise during the process.Key responsibilities:1. Supervise and coordinate the loading and unloading of cargo to and from aircraft.2. Ensure that all cargo is properly handled, stored, and transported according to airline guidelines.

Responsibilities:1. Ensuring the safety and comfort of passengers during flights2. Conducting pre-flight safety checks3. Serving meals and beverages to passengers4. Providing first aid when necessary5. Assisting passengers with boarding and disembarking6. Following all airline policies and procedures7. Maintaining a professional appearance at all times8. Communicating effectively with passengers and crew members9. Handling any in-flight emergencies calmly and efficiently

We are looking for an Air Cargo Executive to manage air cargo operations. This role is suitable for candidates with 0 to 6 years of experience. You will work from our office in Mumbai.**Key Responsibilities:**- **Coordination of Shipments:** Manage the logistics of air cargo shipments, ensuring timely processing from pick-up to delivery.- **Documentation Handling:** Prepare and verify all necessary shipping documents, including air waybills and customs declarations, to ensure compliance with regulations.- **Customer Service:** Act as the main point of contact for clients, addressing inquiries and providing updates on shipment status to maintain customer satisfaction.- **Network Collaboration:** Collaborate with airlines, freight forwarders, and customs officials to streamline operations and resolve any issues that arise.- **Data Entry and Reporting:** Ensure accurate entry of cargo data into systems and generate reports for management to track performance and identify areas for improvement.**Required Skills and Expectations:**- Strong communication skills are essential for liaising with clients and partners effectively.- Attention to detail is crucial for handling documentation and ensuring compliance with regulations.- Basic knowledge of logistics and air cargo operations will be an advantage, but not mandatory.- Candidates should be reliable, punctual, and able to work in a fast-paced environment.- A proactive attitude and willingness to learn new systems and processes are expected from all applicants.

Key ResponsibilitiesAccept cargo bookings from customers, agents, and freight forwarders.Coordinate with airlines, warehouse staff, and transporters for timely movement.Prepare and verify shipping documents such as Air Waybill (AWB), invoices, packing lists, and customs paperwork.Ensure cargo complies with safety and security regulations (weight, packing, labeling).Track shipments and provide status updates to clients.Handle special cargo: perishable, valuable, dangerous goods, or live animals.Resolve delays, damages, or missing shipment issues.Maintain records in cargo management systems.Support billing, rate quotations, and payments.Daily Work ActivitiesCommunicating with airline cargo departments.Coordinating loading/unloading schedules.Monitoring flight departures and arrivals.Responding to customer queries by phone/email.Filing and auditing documents.Skills & CompetenciesKnowledge of cargo documentation & customs rules.Computer literacy (MS Office, booking systems).Good communication and coordination skills.Attention to detail and accuracy.Ability to work under deadlines and shift schedules.Problem-solving ability.Educational QualificationDiploma / Graduation (aviation, logistics, or any field).Certification in air cargo or IATA courses is an advantage.Who They Work WithAirlinesFreight forwardersCustoms officialsWarehouse teamsTransport providersWork EnvironmentAirports, airline cargo terminals, logistics companies, freight forwarding offices.

Job SummaryThe Air Cargo Executive is responsible for managing and coordinating air cargo operations, documentation, and customer service functions to ensure safe, efficient, and timely handling of shipments. The role involves coordinating with airlines, freight forwarders, customs, and warehouse teams, ensuring regulatory compliance, and delivering high service standards to clients. Key Responsibilities1. Cargo Operations & CoordinationOversee daily import and export cargo operations at the airport or cargo terminal.Coordinate with warehouse, ramp, and ground handling teams for cargo acceptance, build-up, and dispatch.Ensure proper handling, storage, and security of cargo, including special, valuable, fragile, or perishable shipments.Track shipments and ensure timely loading and offloading from flights.2. Documentation & Regulatory CompliancePrepare, verify, and process Air Waybills (AWB), HAWB, MAWB, invoices, and shipping documents.Ensure compliance with IATA, airline, and country-specific cargo regulations.Handle Dangerous Goods (DG) documentation and acceptance (as per certification).Coordinate with customs agents and ensure adherence to customs clearance procedures.3. Customer Service & Client CommunicationProvide support and updates to customers regarding cargo status, tracking, and shipment queries.Resolve shipment discrepancies, delays, claims, or damages with a customer-centric approach.Build strong relationships with clients, agents, and airline partners.4. Logistics & Operational PlanningPlan and schedule cargo shipments to meet delivery timelines and flight schedules.Coordinate transport arrangements with trucking partners or internal logistics teams.Monitor cargo space availability and communicate with airlines for allotments or bookings.Support sales team with cargo rates, quotations, and capacity updates when required.5. Reporting & System ManagementMaintain accurate records of cargo movements, billing, and documentation.Update data in cargo management systems, CRM, and airline portals.Prepare daily, weekly, or monthly operational and performance reports. Required Skills & CompetenciesStrong knowledge of air cargo handling processesUnderstanding of AWB, customs procedures, and IATA cargo regulationsGood communication and customer service skillsTime management, planning, and problem-solving abilityAccuracy in documentation and attention to detailProficiency in MS Office; knowledge of cargo systems (Cargo-IMP, EDI, CRM) preferred Qualifications & ExperienceEducation: 10+2 / Graduate in Logistics, Aviation, Commerce, or related fieldExperience: 06 years in air cargo operations, freight forwarding, or logistics (freshers with training may be considered)Certifications (Preferred):IATA/FIATA Cargo Introductory CourseDangerous Goods Regulations (DGR) CertificationCustoms Documentation CourseWork EnvironmentAirport cargo terminal or corporate office environmentRotational shifts, including weekends and holidaysFast-paced and deadline-driven work atmospherePhysical movement and handling of cargo areas (for operations roles)