Telecaller Executive

Perfect Naukari

We are seeking a highly motivated and skilled Telecaller. As a Telecaller, you will play a crucial role in promoting our products/services and generating leads through outbound calls. Your exceptional communication skills and persuasive abilities will contribute to our sales and customer acquisition efforts. If you are passionate about sales, enjoy interacting with people, and possess excellent phone etiquette, we would love to hear from you.

Responsibilities:

Make outbound calls to potential customers from a provided list or database.

Introduce our products/services to potential customers and explain their benefits.

Identify customer needs and provide accurate information about our offerings.

Answer incoming calls from customers and address their inquiries or concerns.

Follow a script to ensure consistent and effective communication.

Maintain a detailed record of customer interactions and update the database accordingly.

Achieve individual and team targets for lead generation and sales conversion.

Collaborate with the sales team to schedule appointments and meetings with potential customers.

Continuously strive to improve product knowledge and stay updated on industry trends.

Handle customer complaints and provide appropriate solutions or escalate issues as required.

Requirements:

Proven experience as a Telecaller or in a similar sales/customer service role.

Excellent verbal communication skills and a friendly, persuasive demeanor.

Ability to build rapport with potential customers and overcome objections.

Strong listening and problem-solving skills.

Proficient in using CRM software and other relevant tools.

The goal-oriented mindset with a track record of meeting or exceeding targets.

Ability to work independently as well as in a team environment.

Basic computer literacy and data entry skills.

High school diploma or equivalent; additional certification in sales or customer service is a plus.

Experience : 1 - 7 Years

No. of Openings : 10

Education : Higher Secondary, Vocational Course, Diploma, Advanced/Higher Diploma, Professional Degree, Any Bachelor Degree

Role : Telecaller Executive

Industry Type : Recruitment Consulting / Staffing Services

Gender : [ Male / Female ]

Job Country : India