We have vacant 10 BPO Analyst Jobs in Surat, Gujarat, | Experience Required: Min 2 Years | Educational Qualification: Professional Degree, Other Bachelor Degree, Post Graduate Diploma | Skill Customer Relationship, Microsoft Office, MS CRM, etc.
Roles and Responsibilities :
*Should be willing to work Day Shifts.
*We are hiring for the role of Quality Analyst for the Domestic voice process. ( Inbound voice to be preferred).
*Candidates should have a minimum of 6 months of experience as a QA in BPO.
*To identify the training/coaching needs of the team members and provide the same to the Manager.
*To give need-based coaching and feedback inputs to the process floors, and undertake quality-based floor initiatives, resulting in continuous improvement in performance and quality.
*Coaching the agents according to the observations made while monitoring.
Desired Candidate Profile :
*Candidate Should have experience as Quality Analyst in a BPO voice process
*Quality Experience on papers is mandatory.
*Experience in the BPO industry is mandatory.
Experience : 1 - 7 Years
No. of Openings : 10
Education : Higher Secondary, Secondary School, Vocational Course, Diploma, Advanced/Higher Diploma, Professional Degree, Any Bachelor Degree
Role : BPO Analyst
Industry Type : Call Centre / BPO / KPO / ITES / LPO
Gender : [ Male / Female ]
Job Country : India
1 - 7 Years
10 Openings
2.0-4.5 Lac/Yr
Surat 
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