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Call Quality Job Vacancies in Bhopal

  • Fresher
  • 2.3 Lac/Yr
  • Bhopal
Sales B2B Sales Direct Sales Technical Sales MS-excel KPI Analysis Outbound Sales Call Quality
JOB DESCRIPTIONPosition Title: Business Development Executive (BDE)Department: Sales & Business DevelopmentReporting To: Sales Manager / Team LeadCompany: SIDDHI AIJob Type: Full-Time Work from Home / RemoteExperience Level: Entry Level to Mid-Level (0-3 Years)Salary Band: 12,000/month Fixed (Post-Probation) + Uncapped Incentives (Up to 20%)1. About SIDDHI AISIDDHI AI is a pioneering technology company specializing in AI-powered digital marketing solutions. Our suite of tools helps businesses automate content creation, optimize ad spend, and engage customers through intelligent automation. We are a fast-growing, agile startup committed to delivering ROI for our clients and growth opportunities for our team members.2. Role SummaryWe are seeking a highly motivated and results-driven Business Development Executive to join our remote sales force. The primary focus of this role is outbound lead generation and client acquisition. You will be the first point of contact for potential clients, responsible for articulating the value of AI in marketing and converting cold calls into warm, qualified opportunities, and ultimately, closed deals.This role requires resilience, exceptional communication skills, and a hunter mentality. You will be managed by output (calls made and deals closed) rather than micro-managed hours, making self-discipline essential.3. Key Performance Indicators (KPIs)To succeed in this role, you will be measured against the following metrics: Activity Metric: Minimum 100 outbound calls per day. Quality Metric: Number of qualified leads generated (as per Ideal Customer Profile). Conversion Metric: Number of demos scheduled and deals closed. Compliance: Timely submission of Daily Call Reports (DCR) and CRM updates.4. Roles & ResponsibilitiesA. Outbound Prospecting (Core Activity) Conduct a high volume of 100+ strategic outbound calls daily to targeted businesses and decision-makers (Marketing Heads, Business Owners, CMOs). Utilize provided lead lists and independently research to build a robust pipeline. Implement proven sales scripts while personalizing the pitch to address specific prospect pain points.B. Lead Qualification & Management Engage prospects in consultative conversations to identify marketing challenges that SIDDHI AI can solve. Strictly qualify leads using the BANT (Budget, Authority, Need, Timeline) framework or similar methodology. Maintain a clean and updated pipeline in the companys CRM system.C. Sales Closing Schedule and conduct product demonstrations (with support from the technical team if needed). Overcome objections regarding price, competition, and implementation. Negotiate commercial terms within approved guidelines and close deals to achieve monthly sales targets.D. Reporting & Administration (Remote Compliance) Submit a detailed Daily Call Report (DCR) via Google Sheet/Company Portal by the end of each shift. Log all call outcomes, lead status changes, and follow-up tasks in the CRM in real-time. Participate in daily virtual stand-up meetings to discuss wins, losses, and challenges.5. Compensation & BenefitsSIDDHI AI believes in rewarding performance with one of the most competitive payout structures in the industry.Phase 1: Training & Probation (First 30 Days) Status: Probationary Period. Compensation: Performance-Based Incentives Only. You earn a commission on every sale closed during this period. On-Target Earnings (OTE): High performers can earn up to 10,000 during this month based on closures. Outcome: Successful qualification of leads and demonstration of core competencies leads to confirmation.Phase 2: Permanent Employment (Post-Confirmation) Fixed Base Salary: 12,000 per month (Guaranteed, paid on the 1st of every month). Incentive Plan (Uncapped): Up to 20% Commission Per Project. Structure: 20% of the total invoice value (excluding taxes) paid to the executive upon full payment receipt from the client. Example Scenario: Deal Value = 50,000 Your Commission = 10,000. Payout Timeline: Commissions are processed within 7 days of client payment clearance.Additional Benefits: 100% Remote Work: No commute, work from anywhere in India. Flexible virtual working hours (core overlap hours required). Opportunity for rapid promotion to Senior BDE or Team Leader roles based on 90-day performance.6. Requirements & QualificationsMandatory Requirements: Educational Background: Bachelors degree in any discipline (Business, Marketing, or Communications preferred but not mandatory). Experience: 0-3 years in sales, telemarketing, or customer service. Freshers with exceptional communication skills will be considered. Communication: Native or bilingual proficiency in English (Must be able to speak clearly, confidently, and persuasively). Proficiency in Hindi or other regional languages is a strong advantage. Technical Setup: Must possess a functional Smartphone (Android/iOS) or Laptop with a stable high-speed internet connection (minimum 10 Mbps) and a quiet workspace free from background noise.Preferred Competencies: Familiarity with CRM software (e.g., HubSpot, Zoho, Salesforce) or Google Sheets. Basic understanding of SaaS (Software as a Service) or Digital Marketing concepts. Ability to type quickly and manage multiple tabs/tools simultaneously.7. Work Schedule & Environment Shift Timing: 11 AM to 7 PM , Monday to Friday (Saturday/Sunday off). Location: Remote / Work from Home. Culture: Fast-paced, target-driven, and supportive. We celebrate wins loudly and learn from losses quietly.8. Equal Opportunity StatementSIDDHI AI is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of race, gender, religion, or background.9. Application ProcessInterested candidates should submit the following:1. An updated Resume/CV.2. A brief cover letter or voice note explaining why you are the best fit for a high-volume sales role.Send applications to: +916261031710
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Quality Analyst

Magnum Group

  • 1 - 2 yrs
  • 3.5 Lac/Yr
  • Bhopal
Manual Testing Quality Monitoring QA-Quality Assurance Medical Transcription Call Monitoring Quality Analysis Cset MS-EXCEL Quality Analyst
Roles and Responsibilities:Closely work with Account Management team and OPS leaders to ensure Customer centricity of assigned accounts Contractual compliance, meet CSAT target, other customer asks/ action items, proactively identify potential escalationOperation Excellence E2E process mapping, identify & agreement on RACI, FMEA, propose controlsProcess Improvement Identify and lead potential improvement projects following Lean/ Six Sigma/ Kaizen/ AutomationHelp team to meet the SLA/ KPI TargetAssurance - Periodic audit on the Service Delivery model and identify opportunity of improvement, ensure compliance with CMS/ ISO/ CMMI standardQualifications:GraduateLeanMandatory Skills:Hands on Operational Management experience - Service Delivery model, Forecasting, Work Planning, Work monitoring & control, Quality Audit/ VOCLean principleOthers - Process documentation, metrics/ SLA-KPI frameworkAdditional Skills:Excellent verbal and written communication skills, email etiquette, interpersonal skills, corporate etiquette and knowledge of escalation procedures.
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Quality Analyst For Call IT Center

SCIS Global (Formerly SOUL Foundation)

  • 3 - 5 yrs
  • 4.0 Lac/Yr
  • Bhopal
Good Communication Quality Analyst BPO Telecaller Telesales Quality Controller Walk in
Urgent opening for Quality Call monitoring Analyst at Bhopal, MPProfile Name - Quality Analyst Experience Min 3 Years (Mandatory) in Call center/ Data CenterIndustry - Software IT Note - MBA (In any Stream) Mandatory/ any master degreeLocation BhopalPosition - 1Salary Range: Up to 2.5-4 LacsJob Description: To test the recorded inbound calls at MP dial 100 Working knowledge of Excel, Power Point & Word Understanding of operations reports & MIS Job. Participate in calibration sessions with Quality/Operations. Training delivery of quality approved content - new hires, refresher and launch training programs. Draft quality assurance policies and procedures. Recommend, implement and monitor preventative and corrective actions to ensure that quality assurance standards are achieve
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