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Business Process Outsourcing is called BPO in short. They have to handle important tasks like calling customers, meeting customer needs, administrative work, providing technical support, etc. They communicate with sellers and attend to their queries.
The Job of a BPO Executive is to handle outsourced incoming and outgoing customer calls on behalf of businesses. Handles all voice and non-voice processes in BPOs and call centers. Most often, the jobs are offsite and relate to customer care, finance, billing, accounting, and data processing.
BPO Executive is a very popular career option in India. It provides job opportunities to people with different skill sets and educational backgrounds. BPO executives enjoy flexible working hours, career development, and exposure to international clients.
Salary of BPO executive depends on skill and experience. In the initial phase, you get around 2-3 lakh annually, which increases depending on experience. BPO executives can earn up to 50 lakh annually. It is important to continuously learn and enhance your skills to maximize earnings.