AR Caller 12th Pass Experience Jobs in Ahmedabad

Key Responsibilities:Make outbound/inbound calls to clients, insurance companies, or customers as per process requirementsNavigate and update information inIMS softwareefficientlyPerform follow-ups on pending cases/claims or unresolved issuesVerify and validate customer/claim details and ensure data accuracyMaintain detailed documentation of calls and follow-ups within IMSMeet daily/weekly productivity and quality targetsCollaborate with team members and escalate complex issues when neededAdhere to compliance and data security guidelines2+ years of experience in a calling roleStrong working knowledge ofIMS software

Review the Claim status & update accordingly via CallsCommunicate effectively, via phone and emailEvaluation of clinical documentation.Follow the Patient Claim PlansRequired Qualifications & Skills:Excellent verbal & written communication & listening skills.Graduation complete is mandatoryRequires working knowledge of MS Office (Excel, Word)Good Understanding of the US accentShould be open for fixed night shift (06:00 PM to 03:00 AM)Desired Candidate ProfileGood Analytical & creative mindGood in MS ExcelShould be flexible as per work flow & company requirements