6

Airport Manager Fresher Jobs in Imphal

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  • 0 - 6 yrs
  • 6.5 Lac/Yr
  • Imphal
Ground Staff Airport Manager Airport Operation Ground Staff Executive Air Ticketing Executive Passport Checking Staff Customer Handling Executive Customer Relationship Officer Customer Management Airport Executive
Ground staff are the people who keep airport and airline operations running smoothly on the ground. They assist passengers, handle check-in and boarding, coordinate baggage, support aircraft turnaround, and make sure safety and service standards are met.Key ResponsibilitiesWelcome passengers and verify travel documents.Issue boarding passes and assign seats.Accept and tag baggage according to airline rules.Make boarding announcements and manage queues.Assist elderly passengers, families, VIPs, and passengers with reduced mobility.Coordinate with cabin crew and flight operations for departure readiness.Handle delays, cancellations, and rebooking support.Ensure security and safety procedures are followed.Different Areas of WorkGround staff roles may vary depending on department:Passenger ServiceCheck-in, boarding gates, arrivals assistance.Ramp / ApronMarshalling, headset communication, pushback coordination.Baggage ServicesLost & found, mishandled baggage reports.Customer Support / Help DeskFlight information and special requests.Daily DutiesReporting before flight opening time.Preparing counters and system logins.Verifying manifests and passenger loads.Closing flights and submitting reports.Skills & CompetenciesStrong communication and grooming.Customer service mindset.Ability to work in shifts, weekends, holidays.Patience in high-pressure situations.Teamwork and coordination.Basic computer knowledge.Educational Qualification10+2 or graduation (aviation/hospitality preferred).Training in customer service or airport operations is helpful.
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Cargo Operations Cargo Handling Cargo Handler Cargo Staff Airport Cargo Cargo Executive Cargo Warehouse Import export Processes Cargo Safety Logistics Operations Inbound Logistics Outbound Logistics Logistics Executive Logistics Associate Logistics Manager
Job SummaryThe Air Cargo Executive is responsible for managing and coordinating air cargo operations, documentation, and customer service functions to ensure safe, efficient, and timely handling of shipments. The role involves coordinating with airlines, freight forwarders, customs, and warehouse teams, ensuring regulatory compliance, and delivering high service standards to clients. Key Responsibilities1. Cargo Operations & CoordinationOversee daily import and export cargo operations at the airport or cargo terminal.Coordinate with warehouse, ramp, and ground handling teams for cargo acceptance, build-up, and dispatch.Ensure proper handling, storage, and security of cargo, including special, valuable, fragile, or perishable shipments.Track shipments and ensure timely loading and offloading from flights.2. Documentation & Regulatory CompliancePrepare, verify, and process Air Waybills (AWB), HAWB, MAWB, invoices, and shipping documents.Ensure compliance with IATA, airline, and country-specific cargo regulations.Handle Dangerous Goods (DG) documentation and acceptance (as per certification).Coordinate with customs agents and ensure adherence to customs clearance procedures.3. Customer Service & Client CommunicationProvide support and updates to customers regarding cargo status, tracking, and shipment queries.Resolve shipment discrepancies, delays, claims, or damages with a customer-centric approach.Build strong relationships with clients, agents, and airline partners.4. Logistics & Operational PlanningPlan and schedule cargo shipments to meet delivery timelines and flight schedules.Coordinate transport arrangements with trucking partners or internal logistics teams.Monitor cargo space availability and communicate with airlines for allotments or bookings.Support sales team with cargo rates, quotations, and capacity updates when required.5. Reporting & System ManagementMaintain accurate records of cargo movements, billing, and documentation.Update data in cargo management systems, CRM, and airline portals.Prepare daily, weekly, or monthly operational and performance reports. Required Skills & CompetenciesStrong knowledge of air cargo handling processesUnderstanding of AWB, customs procedures, and IATA cargo regulationsGood communication and customer service skillsTime management, planning, and problem-solving abilityAccuracy in documentation and attention to detailProficiency in MS Office; knowledge of cargo systems (Cargo-IMP, EDI, CRM) preferred Qualifications & ExperienceEducation: 10+2 / Graduate in Logistics, Aviation, Commerce, or related fieldExperience: 06 years in air cargo operations, freight forwarding, or logistics (freshers with training may be considered)Certifications (Preferred):IATA/FIATA Cargo Introductory CourseDangerous Goods Regulations (DGR) CertificationCustoms Documentation CourseWork EnvironmentAirport cargo terminal or corporate office environmentRotational shifts, including weekends and holidaysFast-paced and deadline-driven work atmospherePhysical movement and handling of cargo areas (for operations roles)
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Airline Reservation Systems Ticketing and Fare Calculation Airline Codes and Terminologies Flight Scheduling Visa Documentation Customer Service Communication Multilingual Communication Administrative Skills Operational Skills Time Management Multi Tasking Staff Problem-Solving Skills Analytical Skills Teamwork Interpersonal Skills
Job Summary:The Air Ticketing Executive is responsible for managing flight bookings, reservations, and ticket issuance for domestic and international travel. The role involves handling customer inquiries, providing fare quotations, processing payments, and ensuring compliance with airline policies and travel regulations. The executive acts as the primary point of contact between customers and airlines, ensuring a smooth and satisfactory booking experience.Key Responsibilities: 1. Flight Booking & TicketingHandle flight reservations, ticket issuance, reissuance, and cancellations through Global Distribution Systems (GDS) such as Amadeus, Galileo, Sabre, or Abacus.Verify passenger information, travel routes, and fare accuracy before ticket issuance.Manage Passenger Name Records (PNRs) and ensure timely updates and confirmations.Process refunds, date changes, and ticket exchanges as per airline rules and policies. 2. Customer Service & CommunicationInteract professionally with clients to provide flight options, fare quotes, and travel advice.Respond to queries regarding baggage rules, flight schedules, and visa requirements.Handle customer complaints and resolve booking issues promptly.Maintain high levels of courtesy, patience, and professionalism in all communications. 3. Documentation & CoordinationMaintain accurate records of bookings, sales reports, and customer details.Coordinate with airlines, consolidators, and travel partners for group bookings or special services.Ensure that all travel documentation (tickets, itineraries, receipts, and invoices) is delivered accurately and on time.Reconcile daily ticket sales and prepare financial or audit reports when required. 4. System & Policy ManagementKeep updated with changes in airline fares, schedules, and reservation systems.Ensure compliance with IATA and airline regulations, refund policies, and security procedures.Stay informed about travel restrictions, visa requirements, and COVID/travel advisories when applicable.Qualifications and Requirements:Minimum qualification: 10+2 (HSC); Bachelors degree in Travel, Tourism, or Hospitality preferred.Diploma or certification in Air Ticketing / IATA / Travel & Tourism is highly desirable.13 years of experience in airline ticketing or travel agency operations preferred.Proficiency in GDS systems (Amadeus, Galileo, Sabre, Abacus).Strong computer literacy (MS Office, Email, CRM tools).Excellent communication, interpersonal, and customer service skills.Attention to detail and ability to work under pressure.Key Skills:Airline reservation and GDS proficiencyTicketing and fare calculationCustomer relationship managementProblem-solving and multitaskingKnowledge of IATA codes and travel documentationCommunication and teamworkAccuracy and time managementBehavioral Attributes:Courteous and professional demeanorPatience and adaptabilityTeam spirit and collaborationIntegrity and confidentialityPositive attitude and willingness to learnPerformance Indicators:Accuracy and timeliness of ticket issuanceCustomer satisfaction and feedback ratingsSales targets and revenue contributionCompliance with airline policies and travel regulationsEfficiency in handling booking amendments and cancellations
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Aviation Ground Staff Activities Airport Ground Handling Ground Handling Ground Operation Ground Management
As an Airport Representative, your main responsibilities include providing assistance and support to passengers at the airport. This may involve helping passengers with check-in procedures, directing them to departure gates, and answering any questions they may have about their flight. You will also be responsible for handling luggage, ensuring it is properly loaded onto the aircraft and delivered to passengers upon arrival.
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Openings For Airport Manager || Freshers & Experienced

Skyview India Academy Private Limited

Airport Supervisor Airport Operation Problem Solving Staff Management Customer Manager Aviation Good Communication Skills Ground Manager Airline Operations Ground Operation Airline Customer Service Passenger Support
oversees all aspects of airport operations, ensuring safety, efficiency, and compliance with regulations, while also managing staff, budgets, and coordinating with airlines and other stakeholders.
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Airlines Cabin Crew

Ambition HR Consultancy

Computer Operator Computer Accountant Data Entry Operator Data Entry Clerk Data Entry Ticketing Counter Staff Ticketing Manager Ticketing Agent Air Hostess Cabin Crew Cabin Attendant Ground Staff Executive Ground Handling Staff Airport Executive
Dear Candidate,greeting for the Day!we are Hiring for the Jobs for the Position of Airlines Cabin Crewkey Responsibilitieswelcome Passengers On Board and Directing Them to Their Seats.providing Information and Safety Procedures to the Passengerschecking all Seat Belts and Galleys are Secure Prior to Take-off.making Announcements On Behalf of the Pilot and Answering Questions During the Flightserving Meals and Refreshments;selling Duty-free Goods and Advising Passengers of Any Allowance Restrictions in Force At Their Destination;reassuring Passengers and Ensuring that They Follow Safety Procedures Correctly in Emergency Situations.providing First Aid Facilityticketing and Maintenancetechnical Helpskills*strong Verbal Communication Skills*excellent Personalityinterview Timings:- 10 am to 6 Pmqualification: Any Under Grad/graduated(freshers)position:- Air Ticketing / Ground Staff / Cabin Crew / Technicalsalary:- 35k to 45k + Cab + Mealsadvantages:-1. Opportunity to Join the Fastest Growing Organization.2. After Completing 15-18 Months You Can Apply in Any Respective Dept Related to Your Field.3. Lucrative Packages.other Detailsdepartment: Airport / Airline /ground Staff / Cabin Crewindustry: Aviation / Airlineregards
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Aviation Ground Handling Staff Computer Administrator Computer Operator Data Entry Operator Ticketing Counter Staff Ticketing Staff Air Hostess Air Hostess Activities Airport Representative HR Consultant HR Manager HR Recruiter Sales Team Leader
Dear Candidate,greeting for the Day!we are Hiring for the Jobs for the Position of Air Ticketing Officerkey Responsibilitieswelcome Passengers On Board and Directing Them to Their Seats.providing Information and Safety Procedures to the Passengerschecking all Seat Belts and Galleys are Secure Prior to Take-off.making Announcements On Behalf of the Pilot and Answering Questions During the Flightserving Meals and Refreshments;selling Duty-free Goods and Advising Passengers of Any Allowance Restrictions in Force At Their Destination;reassuring Passengers and Ensuring that They Follow Safety Procedures Correctly in Emergency Situations.providing First Aid Facilityticketing and Maintenancetechnical Helpskills*strong Verbal Communication Skills*excellent Personalityinterview Timings:- 10 am to 6 Pmqualification: Any Under Grad/graduated(freshers)position:- Air Ticketing / Ground Staff / Cabin Crew / Technicalsalary:- 35k to 45k + Cab + Mealsadvantages:-1. Opportunity to Join the Fastest Growing Organization.2. After Completing 15-18 Months You Can Apply in Any Respective Dept Related to Your Field.3. Lucrative Packages.other Detailsdepartment: Airport / Airline /ground Staff / Cabin Crewindustry: Aviation / Airlineregards
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Hiring Ground Staff

Ambition HR Consultancy

Aviation Online Data Entry Data Architect Computer Administrator Computer Operator HR Sales Team Leader Team Leader Accountant Ticketing Staff Air Ticketing Ticketing Checking Staff Air Hostess Airport Manager Walk in
Dear Candidate,greeting for the Day!we are Hiring for the Jobs for the Position of Air Ticketing / Ground Staff / Cabin Crew / Maintenance Engineerkey Responsibilitieswelcome Passengers On Board and Directing Them to Their Seats.providing Information and Safety Procedures to the Passengerschecking all Seat Belts and Galleys are Secure Prior to Take-off.making Announcements On Behalf of the Pilot and Answering Questions During the Flightserving Meals and Refreshments;selling Duty-free Goods and Advising Passengers of Any Allowance Restrictions in Force At Their Destination;reassuring Passengers and Ensuring that They Follow Safety Procedures Correctly in Emergency Situations.providing First Aid Facilityticketing and Maintenancetechnical Helpskills*strong Verbal Communication Skills*excellent Personalityinterview Timings:- 10 am to 6 Pmqualification: Any Under Grad/graduated(freshers)position:- Air Ticketing / Ground Staff / Cabin Crew / Technicalsalary:- 35k to 45k + Cab + Mealsadvantages:-1. Opportunity to Join the Fastest Growing Organization.2. After Completing 15-18 Months You Can Apply in Any Respective Dept Related to Your Field.3. Lucrative Packages.other Detailsdepartment: Airport / Airline /ground Staff / Cabin Crewindustry: Aviation / Airlineregards
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Computer Operator Computer Accountant Back Office Back Office Incharge Ground Staff Ground Handling Ticketing Agent Ticketing Checking Staff Ticketing Manager HR Manager HR Air Hostess Airport Manager Aviation Sales Team Leader Walk in
Dear Candidate,Greeting for the day!We are Hiring for the jobs for the position of Air Ticketing / Ground Staff / Cabin Crew / Maintenance EngineerKey ResponsibilitiesWelcome passengers on board and directing them to their seats.Providing Information and safety procedures to the passengersChecking all seat belts and galleys are secure prior to take-off.Making announcements on behalf of the pilot and answering questions during the flightServing meals and refreshments;Selling duty-free goods and advising passengers of any allowance restrictions in force at their destination;Reassuring passengers and ensuring that they follow safety procedures correctly in emergency situations.Providing first aid facilityTicketing and maintenanceTechnical helpSKILLS*Strong verbal communication skills*Excellent PersonalityInterview Timings:- 10 am to 6 pmQualification: Any Under Grad/Graduated(Freshers)POSITION:- Air Ticketing / Ground Staff / Cabin Crew / technicalSALARY:- 25K TO 35K + CAB + MEALSADVANTAGES:-1. OPPORTUNITY TO JOIN THE FASTEST GROWING ORGANIZATION.2. AFTER COMPLETING 15-18 MONTHS YOU CAN APPLY IN ANY RESPECTIVE DEPT RELATED TO YOUR FIELD.3. LUCRATIVE PACKAGES.other detailsDepartment: Airport / Airline /Ground Staff / Cabin CrewIndustry: Aviation / AirlineRegards
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Airport Manager Fresher

Skyview India Academy Private Limited

  • Fresher
  • 6.0 Lac/Yr
  • Imphal
Good Communication Skills
An Airport Manager oversees all aspects of airport operations, ensuring safety, security, and smooth functioning, including passenger services, baggage handling, and coordination with airlines and other stakeholders.
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Staff Nurse Medical Services Nursing Nursing Supervisor Nursing Staff Emergency Staff Nurse Ground Staff Airport Staff Airport Executive Airport Operation
We have vacant of 37 Jobs available for Medical Staff at Airports in multiple locations Jobs in Nagpur, Imphal, Rourkela, Trivandrum/Thiruvananthapuram, Bangalore, Ranchi, Vadodara, Goa, Guwahati, Vijayawada, for Freshers Educational Qualification : B.A, B.Com, BDS, BAMS, B.Pharma, B.Sc, B.Tech, Other Bachelor Degree, Post Graduate Diploma, Any Master Degree Skill Staff Nurse, Medical Services, Nursing, Nursing Supervisor, Nursing Staff, Emergency Staff Nurse, Ground Staff, Airport Staff, Airport Executive, Airport Operation etc.
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Air Hostess Cabin Crew Flight Attendant Flight Supervisor Air Traffic Controller Flight Steward Flight Stewardess Cabin Attendant Crew Manager Ground Staff Airport Executive Airport Staff
Responsibilities:1. Ensuring the safety and comfort of passengers during flights2. Conducting pre-flight safety checks and demonstrations3. Serving meals and beverages to passengers4. Assisting passengers with special needs or requests5. Acting as a liaison between the flight crew and passengers6. Handling any in-flight emergencies or issues that may arise7. Completing necessary paperwork and reports as required8. Maintaining a professional appearance and demeanor at all times
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Air Ticketing Executive Front Desk Officer Ground Staff Cabin Crew Ground Staff Executive Ground Management Ground Hostess Air Traffic Control Guest Relation Executive Passport Checking Staff
As an Airport Ticketing Executive, your primary responsibility will be assisting customers with ticketing and booking flights, as well as providing information on flight schedules, pricing, and availability. You will also be responsible for handling customer inquiries, resolving any issues or complaints, and ensuring a smooth and efficient check-in process for passengers.Key skills for this role include excellent communication and customer service abilities, as well as attention to detail and the ability to work well under pressure.
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Account Executive Core Accounting Finance Skills Expense Management Analytical Problem-Solving Organizational & Administrative Communication Multi Tasking Administrative
Position OverviewAn Accounts Executive is responsible for managing day-to-day accounting operations, maintaining accurate financial records, and supporting compliance with statutory regulations. The role requires strong knowledge of accounting principles, proficiency with financial software, and excellent attention to detail to ensure smooth financial operations and timely reporting.Key ResponsibilitiesAccounting & BookkeepingMaintain general ledgers, journals, and supporting documents.Prepare and post journal entries, invoices, and expense records.Manage accounts payable (AP) and accounts receivable (AR) functions.Perform bank reconciliations and monitor cash flow.Assist with month-end and year-end closing activities.Financial Reporting & CompliancePrepare financial statements including Balance Sheet, P&L, and Cash Flow reports.Support statutory audits, internal audits, and compliance checks.Ensure adherence to accounting standards (IFRS, GAAP, or local standards).Assist in preparation and filing of taxes (GST, VAT, TDS, etc., as per jurisdiction).Maintain proper documentation for compliance and recordkeeping.Analysis & BudgetingAssist in preparation of budgets, forecasts, and variance analysis.Prepare MIS (Management Information System) reports for management review.Identify discrepancies in accounts and recommend corrective actions.Support cost control and expense management initiatives.Operational SupportCoordinate with vendors, clients, and internal teams regarding payments and settlements.Process payroll, employee reimbursements, and advances as required.Ensure proper documentation, filing systems, and digital recordkeeping.Support finance managers and senior accountants in ad-hoc tasks and projects.Required Skills & CompetenciesStrong knowledge of accounting principles and standardsProficiency in accounting software (Tally ERP, QuickBooks, SAP, Oracle, Zoho, etc.)Advanced MS Excel skills (pivot tables, formulas, VLOOKUP, HLOOKUP)Accuracy, attention to detail, and strong analytical skillsAbility to handle multiple tasks and meet deadlinesStrong communication and interpersonal skillsEthical conduct and confidentiality in financial data handlingQualificationsBachelors degree in Accounting, Finance, Commerce, or related field06 years of accounting or finance experience (depending on role level)Certification in accounting software (Tally, SAP, QuickBooks) preferredKnowledge of taxation laws and compliance standardsFresh graduates with internship experience may be considered for junior roles
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Airport Staff Multitasking Time Management Teamwork Flight Attendant Communication Customer Support Adaptability Airport Operation System Support Executive Admin
An Air Hostess is responsible for ensuring the safety and comfort of passengers on flights. They must greet passengers, assist with luggage, provide safety demonstrations, serve meals and drinks, and attend to any passenger needs during the flight. Air Hostesses must also be able to handle emergencies and unexpected situations with calm and professionalism.Key responsibilities of an Air Hostess include:- Greeting passengers and assisting with seating- Ensuring passengers comply with safety regulations- Serving meals and beverages
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Admin Executive Administration Administration Executive Admin Support Executive System Support Executive Administrator Support Human Resource Human Resource Internship Human Resource Executive Human Resource Management Staff Recruitment
Admin Executive Responsibilities:1. Provide administrative support to all departments within the organization2. Handle incoming and outgoing correspondence3. Maintain and update office files and records4. Assist in organizing meetings and events5. Monitor office supplies and place orders when necessary6. Assist in preparing reports and presentations7. Handle basic HR tasks such as staff recruitment and onboarding8. Assist in managing office budget and expenses9. Provide support in resolving office IT and system issues.
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Ground Staff Ground Management Ground Hostess Ground Staff Executive Airport Ground Staff Ground Handling Staff Ground Operations Staff Cabin Crew Crew Manager Air Ticketing Executive Front Desk Executive Airport Manager
Job Overview:Ground Staff are responsible for handling all on-ground operations at airports to ensure the safe, smooth, and efficient functioning of flights. They assist passengers during check-in, boarding, and baggage handling, and coordinate with flight and maintenance teams for on-time departures and arrivals.Key Responsibilities:1. Passenger HandlingAssist passengers at check-in counters and boarding gates.Verify passenger documents (tickets, ID, visa, etc.).Provide flight information and guidance regarding baggage, boarding time, and gates.Handle passenger queries, requests, and complaints professionally.Assist special needs passengers (elderly, disabled, unaccompanied minors, etc.).2. Baggage HandlingTag, load, and unload baggage safely and efficiently.Operate conveyor systems and baggage carts.Ensure correct baggage delivery to flights and reclaim areas.Handle lost, delayed, or damaged baggage cases.3. Ramp OperationsDirect aircraft to parking bays using signals or radio communication.Assist in loading and unloading cargo and catering supplies.Coordinate aircraft refueling, cleaning, and maintenance support.Inspect runways and parking areas for safety and cleanliness.4. Coordination and CommunicationMaintain clear communication between flight crews, ground control, and airport departments.Ensure flight schedules are maintained with minimum delays.Report any irregularities or safety issues to the supervisor or duty officer.5. Safety and ComplianceFollow all aviation safety and security regulations.Conduct safety checks and ensure ground handling equipment is functioning properly.Maintain confidentiality and adhere to company policies.Skills and Competencies:Excellent communication and interpersonal skills.Strong organizational and multitasking ability.Knowledge of airport codes, schedules, and procedures.Ability to work under pressure and handle stressful situations calmly.Basic computer literacy (MS Office, check-in software, etc.).Teamwork and customer service orientation.Educational Qualification:Minimum: 10+2 (Higher Secondary) or equivalent.Preferred: Diploma or certification in Aviation, Airport Management, or Hospitality.
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Patient Care Patient Care Coordinator Medication Administration Medical Documentation Practice Consultant Emergency Response Pre- & Post-Operative Care Advanced Cardiac Life Support Basic Life Support Empathy & Compassion Good Communication Teamwork & Collaboration Time Management Problem-Solving Patience Adaptability Leadership
Job Summary:The Staff Nurse is responsible for delivering high-quality nursing care to patients under the supervision of medical professionals. This role involves assessing patient conditions, administering medications, monitoring progress, maintaining medical records, and ensuring that all nursing activities comply with hospital standards and safety protocols.Key Responsibilities: Patient CareProvide direct patient care, including monitoring vital signs, assisting with mobility, and maintaining personal hygiene.Administer medications and injections as prescribed by the physician.Monitor patient symptoms and reactions to treatments, and report any significant changes to the doctor.Assist in feeding, bathing, dressing, and other daily activities of patients when required.Provide compassionate care and emotional support to patients and their families. Clinical & Technical DutiesPrepare and maintain patient charts, records, and reports accurately.Perform wound dressing, catheterization, and IV insertion.Maintain and operate medical equipment (oxygen cylinders, ECG machines, suction units, etc.).Follow infection control and sterilization protocols strictly.Assist doctors during examinations, minor surgeries, and medical procedures.Ensure proper sample collection, labeling, and dispatch to laboratories. Administrative & DocumentationRecord patient information, medication charts, and nursing notes accurately.Maintain ward stock of medicines, consumables, and medical equipment.Assist in maintaining hospital records, reports, and audit data.Ensure compliance with hospital policies and healthcare regulations. Emergency & Postoperative CareProvide first aid and respond quickly to emergency situations.Assist in pre- and post-operative care for surgical patients.Monitor postoperative recovery and report complications immediately.Be prepared to perform CPR or other life-saving interventions if required. Training & CoordinationCoordinate with doctors, physiotherapists, technicians, and administrative staff.Support training and orientation for junior nurses and nursing assistants.Participate in hospital quality improvement and patient safety initiatives.Required Skills & Competencies:Strong knowledge of nursing principles and clinical procedures.Excellent observation and assessment skills.Effective communication and interpersonal abilities.Empathy, patience, and professionalism.Ability to work under pressure and handle emergency situations.Good record-keeping and organizational skills.Competence in using hospital management systems and medical software.Qualifications:Education: GNM (General Nursing & Midwifery), B.Sc. Nursing, or Post Basic B.Sc. Nursing.Registration: Must be a registered nurse with the State Nursing Council.Experience: 03 years (Freshers may apply; experience preferred for specialized departments like ICU, NICU, or OT).Certifications: BLS (Basic Life Support) / ACLS (Advanced Cardiac Life Support) preferred.Work Environment:Hospital, clinic, or healthcare facility setting.Rotational shifts (morning, evening, and night), including weekends and holidays.May require working in high-stress and emergency situations.Use of protective equipment (gloves, masks, gowns) as per safety protocols.
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Reservation Management Ticketing Procedures Data Entry Management Analytical Skills Administrative Skills Time Management Air Ticketing Executive Ground Staff Ground Handling Staff Airport Manager Airport Operation Airport Supervisor Airport Cargo Receptionist Front Desk Executive
The Air Ticketing Executive is responsible for managing flight bookings, reservations, and ticket issuance for domestic and international travel. The role involves assisting passengers with flight schedules, fare details, cancellations, refunds, and rebooking, while ensuring high standards of customer service and accuracy in all ticketing operations. Key ResponsibilitiesMake flight bookings and reservations for customers using GDS systems (Amadeus, Galileo, Sabre, etc.).Issue, reissue, and cancel flight tickets according to airline policies and fare rules.Provide fare quotations, ticket options, and travel itineraries to clients.Handle customer queries related to schedules, baggage, visa, and travel documentation.Ensure accurate data entry for Passenger Name Records (PNR) and ticket details.Maintain up-to-date knowledge of airline regulations, routes, and promotions.Process refunds, date changes, and special requests as per airline procedures.Coordinate with airlines, travel partners, and customers to resolve issues.Maintain records of daily bookings, invoices, and sales reports.Cross-sell additional travel products (hotel bookings, insurance, tour packages, etc.).Ensure compliance with IATA and airline standards.Deliver excellent customer service and assist in post-ticketing support. Required Skills & CompetenciesStrong knowledge of Global Distribution Systems (GDS) Amadeus, Galileo, Sabre, or Worldspan.Understanding of airline fare rules, classes, and ticketing procedures.Excellent communication and interpersonal skills.Customer service orientation and problem-solving ability.Attention to detail and accuracy in data handling.Time management and ability to work in a fast-paced environment.Teamwork and coordination with operations and finance departments.Computer proficiency (MS Office, email, booking systems).Knowledge of travel documentation (passport, visa, etc.). Educational & Professional RequirementsMinimum Qualification: 10+2 / Graduate in any disciplineDiploma or certification in Aviation, Air Ticketing, or Travel & Tourism Management preferredExperience: 03 years (Freshers with relevant training can apply)Proficiency in English and local languages Work EnvironmentOffice-based or airport-based ticketing deskShift-based work, including weekends and holidaysRequires coordination with airlines and travel agents
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