Airport Executive Job Vacancies in Haflong

As an Airport Operations Executive, you will play a crucial role in ensuring smooth airport operations and providing excellent service to passengers. Your main responsibilities will include:- **Customer Service**: Assist passengers with check-in, boarding, and general inquiries, ensuring a positive travel experience.- **Flight Coordination**: Monitor flight schedules and delays, effectively communicating updates to passengers and staff members.- **Baggage Handling**: Ensure the accurate handling and transportation of passenger baggage, including resolving any lost luggage issues promptly.- **Safety Compliance**: Adhere to airport safety regulations and protocols, contributing to a safe environment for all passengers and staff.- **Team Collaboration**: Work closely with security, ground staff, and airline representatives to streamline operations and enhance efficiency.- **Report Generation**: Prepare daily reports on operations, passenger feedback, and any incidents that occur, helping to identify areas for improvement.To succeed in this role, you should have strong communication skills and a friendly attitude. You must be detail-oriented and able to handle stressful situations calmly. Being a quick learner and adaptable is important, as the airport environment can change rapidly. Basic knowledge of computers and familiarity with airport operations or customer service can be advantageous, although fresh graduates are encouraged to apply. This position requires you to work full-time at the office in Haflong.

Job Openings for 15 Ground Staff Supervisor Jobs for Freshers in Haflong, Dima Hasao, having Educational qualification of : Higher Secondary with Good knowledge in Customer Service, Airport Ground Handling, Ground Handling etc.

Job Openings for 12 Airport Information Desk Executive Jobs for Freshers in Mahur, Dima Hasao, having Educational qualification of : Higher Secondary with Good knowledge in Customer Management etc.

We are looking for dedicated Airport Ground Staff to join our team in Silchar. This role is ideal for individuals who enjoy working in a dynamic environment and are passionate about providing excellent customer service at the airport.Key Responsibilities include:- **Customer Assistance:** Interact with passengers to provide information and help them with check-in, baggage handling, and other inquiries ensuring a smooth travel experience.- **Check-In Services:** Manage the check-in process, including issuing boarding passes and tagging luggage while maintaining accuracy and efficiency.- **Baggage Handling:** Ensure that all luggage is safely transported to and from the aircraft, performing checks to prevent loss or damage.- **Safety Compliance:** Adhere to all safety regulations and airport procedures to ensure security for guests and staff.- **Team Collaboration:** Work closely with other airport staff and departments to coordinate services and respond effectively to passenger needs.Desired skills and expectations include:Candidates must have completed their 12th grade and possess strong communication skills to effectively assist passengers. A friendly and approachable demeanor is essential, along with the ability to handle stressful situations calmly. Being a team player is crucial, as is the capacity to work in a fast-paced environment. We welcome individuals with 0 to 6 years of experience, making this position suitable for both newcomers and those with some background in customer service or related fields.

Job Openings for 20 Airport Ticketing Executive Jobs for Freshers in Silcha, Cachar, Karimganj, Assam, Hailakandi, Assam, Shillong, Dima Hasao, Assam, Imphal, having Educational qualification of : Higher Secondary, Secondary School, Vocational Course, Diploma, Advanced/Higher Diploma, Professional Degree, B.A, B.Arch with Good knowledge in Customer Relationship, Ticket Booking, Air Ticketing etc.

Job Openings for 14 Airport Staff Jobs for Freshers in Dima Hasao, Assam, Dimapur, Phek, Tuensang, Peren, having Educational qualification of : Higher Secondary, Secondary School, Vocational Course, Diploma, Advanced/Higher Diploma, B.A, B.C.A, B.Com with Good knowledge in Ground Staff Activities, Airline Operations, Hospitality, Aviation Security, Cargo Handling, Basic Computer Skills etc.

Job Summary:The Air Ticketing Executive is responsible for managing flight bookings, reservations, and ticket issuance for domestic and international travel. The role involves handling customer inquiries, providing fare quotations, processing payments, and ensuring compliance with airline policies and travel regulations. The executive acts as the primary point of contact between customers and airlines, ensuring a smooth and satisfactory booking experience.Key Responsibilities: 1. Flight Booking & TicketingHandle flight reservations, ticket issuance, reissuance, and cancellations through Global Distribution Systems (GDS) such as Amadeus, Galileo, Sabre, or Abacus.Verify passenger information, travel routes, and fare accuracy before ticket issuance.Manage Passenger Name Records (PNRs) and ensure timely updates and confirmations.Process refunds, date changes, and ticket exchanges as per airline rules and policies. 2. Customer Service & CommunicationInteract professionally with clients to provide flight options, fare quotes, and travel advice.Respond to queries regarding baggage rules, flight schedules, and visa requirements.Handle customer complaints and resolve booking issues promptly.Maintain high levels of courtesy, patience, and professionalism in all communications. 3. Documentation & CoordinationMaintain accurate records of bookings, sales reports, and customer details.Coordinate with airlines, consolidators, and travel partners for group bookings or special services.Ensure that all travel documentation (tickets, itineraries, receipts, and invoices) is delivered accurately and on time.Reconcile daily ticket sales and prepare financial or audit reports when required. 4. System & Policy ManagementKeep updated with changes in airline fares, schedules, and reservation systems.Ensure compliance with IATA and airline regulations, refund policies, and security procedures.Stay informed about travel restrictions, visa requirements, and COVID/travel advisories when applicable.Qualifications and Requirements:Minimum qualification: 10+2 (HSC); Bachelors degree in Travel, Tourism, or Hospitality preferred.Diploma or certification in Air Ticketing / IATA / Travel & Tourism is highly desirable.13 years of experience in airline ticketing or travel agency operations preferred.Proficiency in GDS systems (Amadeus, Galileo, Sabre, Abacus).Strong computer literacy (MS Office, Email, CRM tools).Excellent communication, interpersonal, and customer service skills.Attention to detail and ability to work under pressure.Key Skills:Airline reservation and GDS proficiencyTicketing and fare calculationCustomer relationship managementProblem-solving and multitaskingKnowledge of IATA codes and travel documentationCommunication and teamworkAccuracy and time managementBehavioral Attributes:Courteous and professional demeanorPatience and adaptabilityTeam spirit and collaborationIntegrity and confidentialityPositive attitude and willingness to learnPerformance Indicators:Accuracy and timeliness of ticket issuanceCustomer satisfaction and feedback ratingsSales targets and revenue contributionCompliance with airline policies and travel regulationsEfficiency in handling booking amendments and cancellations