Airport Executive Female 12th Pass Jobs in Mangalore

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Indo Sky Aviation

  • 1 - 7 yrs
  • 5.0 Lac/Yr
  • Mangalore
Airport Ticketing Airline Operations Aviation Hospitality Customer Service Aviation Security Ground Staff Activities Cargo Handling Personality Development Basic Computer Skills
We are looking for dedicated Airport Staff to join our team in Mangalore, India. Ideal candidates should have experience ranging from 1 to 7 years and be at least high school graduates.nnKey Responsibilities:n- Customer Service: Assist passengers with check-in, baggage handling, and provide helpful information to ensure a smooth airport experience.n- Security Procedures: Follow and enforce airport security protocols to maintain a safe environment for all travelers.n- Team Collaboration: Work closely with other airport staff and departments to coordinate activities and improve overall efficiency.nnRequired Skills and Expectations:nCandidates must have strong communication skills to effectively interact with passengers and staff. Attention to detail is crucial to ensure compliance with safety regulations. A proactive attitude and ability to work in a busy environment are essential for handling various tasks under pressure. Flexibility in work hours is important as the role may require shifts during weekends and holidays. Being a team player with strong interpersonal skills will contribute to a positive atmosphere at the airport. nnIf you are passionate about travel and providing exceptional service in a fast-paced environment, we invite you to apply and join our dynamic airport team!
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Mangalore
Air Ticketing Executive Ground Staff Customer Support Executive Passenger Service Executive Passport Checking Officer Ground Management Ground Manager Ground Operation Ground Handling Staff Ground Operations Staff Cabin Crew Cabin Attendant Flight Attendant Air Cargo Air Cargo Executive Cargo Manager
An Air Ticketing Executive is responsible for booking, issuing, reissuing, cancelling, and managing airline tickets while ensuring excellent customer service. The role involves assisting passengers with reservations, fare information, itinerary changes, baggage policies, travel documentation, and check-in-related queries. Air Ticketing Executives work with airline reservation systems and ensure compliance with airline policies, airport regulations, and aviation security standards.Key ResponsibilitiesTicket Reservation & BookingBook domestic and international flight tickets.Assist customers in selecting suitable flights and fare options.Provide accurate fare quotations and travel itineraries.Process ticket reservations through airline reservation systems.Issue, reissue, and cancel airline tickets.Handle ticket modifications and upgrades.Passenger AssistanceGuide passengers regarding flight schedules.Assist with seat selection and special meal requests.Provide information about baggage allowance.Explain airline policies regarding refunds and cancellations.Assist passengers with travel insurance information.Help elderly passengers and passengers requiring special assistance.Handle customer complaints professionally.Airport Counter OperationsAssist passengers at airline ticket counters.Verify passenger identity documents.Coordinate with check-in staff.Resolve ticketing-related issues before departure.Process standby passengers.Manage last-minute ticket changes.Reservation ManagementUpdate reservation records.Confirm flight bookings.Monitor waitlisted bookings.Handle group reservations.Coordinate with travel agencies.Process online and offline reservations.DocumentationVerify passports and visas for international travel.Ensure travel documents meet airline requirements.Prepare passenger manifests when required.Maintain booking records.Generate reservation reports.Payment HandlingAccept ticket payments.Process credit/debit card transactions.Handle cash payments.Generate invoices and receipts.Maintain daily cash records.Process ticket refunds.Customer ServiceRespond to customer inquiries.Handle phone, email, and walk-in customers.Provide accurate travel information.Resolve ticketing issues promptly.Maintain customer satisfaction.CoordinationCoordinate with airline operations.Work closely with check-in staff.Communicate with airport authorities.Coordinate with travel agencies.Support baggage service teams when required.ComplianceFollow airline ticketing policies.Adhere to DGCA and airport regulations.Maintain confidentiality of passenger information.Ensure compliance with aviation security procedures.Required Qualifications10+2 (Higher Secondary) - Minimum qualification.Graduate in any discipline preferred.Diploma or certification in Air Ticketing, Travel & Tourism, Aviation, or Hospitality is an advantage.Freshers and experienced candidates may apply.Required SkillsTechnical SkillsAirline reservation systems (Amadeus, Galileo, Sabre, Worldspan)Flight booking proceduresFare calculationTicket issuanceTicket revalidation and reissueRefund processingKnowledge of domestic and international routesBasic computer proficiency (MS Office, email)Soft SkillsExcellent communication skillsCustomer service orientationProfessional appearance and groomingProblem-solving abilityAttention to detailTime managementMultitaskingTeamworkPositive attitudePatience and empathyKnowledge RequirementsAirline fare rulesAirport proceduresReservation systemsIATA ticketing standardsBaggage policiesVisa and passport requirementsTravel insurance basicsAviation terminologyCustomer service standardsDaily DutiesProcess ticket bookings.Assist passengers with reservations.Issue and modify airline tickets.Handle cancellations and refunds.Answer customer calls and emails.Verify travel documents.Coordinate with airport operations.Resolve ticketing issues.Update reservation records.Maintain transaction reports.Working ConditionsAirport terminalsAirline reservation officesTravel agency officesRotational shiftsEarly morning, evening, night, weekends, and public holidaysStanding and desk-based workFast-paced, customer-facing environmentPhysical RequirementsAbility to work in shifts.Professional grooming and appearance.Ability to sit or stand for extended periods.Good verbal communication.Basic computer typing skills.Ability to work under pressure.Career ProgressionAir Ticketing ExecutiveSenior Ticketing ExecutiveReservation ExecutivePassenger Service ExecutiveAirport Customer Service ExecutiveTicketing SupervisorReservation SupervisorDuty OfficerAirport Operations ExecutiveAirport Operations ManagerPreferred CertificationsIATA Foundation in Travel & TourismIATA Airline Cabin Crew (optional for broader aviation knowledge)Amadeus CertificationGalileo CertificationSabre Reservation System CertificationDiploma in Aviation, Hospitality & Travel ManagementSalary (India)Fresher: 20,000-28,000 per month1-3 years: 25,000-40,000 per month3-5 years: 35,000-55,000 per monthSenior/Lead Executive: 50,000-75,000+ per monthSalary varies depending on the airline, airport, city, and experience.
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  • 0 - 6 yrs
  • 10.0 Lac/Yr
  • Mangalore
Good Communication Skills Customer Relationship Ticket Checking
As a Ticket Checking Staff member in Mangalore, you will play an essential role in ensuring the smooth operation of ticketing services. Your main responsibilities will include:- Ticket Verification: You will be responsible for checking tickets to ensure that they are valid and meet the requirements for entry. This involves scanning tickets and confirming details with the system.- Customer Assistance: You will assist customers by answering their queries regarding ticketing, schedules, and general service information. Your friendly demeanor will help create a positive experience.- Reporting Issues: If you notice any discrepancies, such as fake tickets or disputes, you will need to report them to the supervisor promptly. This helps maintain safety and order.- Maintaining Records: Keeping accurate records of tickets checked and any incidents that occur during your shift is vital. This helps with future audits and operational improvements.- Cooperating with Team Members: Working closely with other staff members is essential to ensure efficient operations. You will attend briefings and meetings to stay updated on procedures.To qualify for this role, you should have:- A minimum educational background of 10th grade.- No prior experience is necessary; however, previous experience in customer service is a plus.- Good communication skills, both verbal and written, to interact effectively with customers.- Basic computer skills to use ticketing software for verification purposes.- A positive attitude and a commitment to providing excellent customer service. Your ability to work in a team and handle stressful situations will also be key to succeeding in this position.
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  • 0 - 6 yrs
  • 10.0 Lac/Yr
  • Mangalore
Good Communication Skills Customer Retention Baggage Handling
As a Baggage Handling Staff member, your primary duty is to ensure the safe and efficient handling of passenger luggage. You will work in a dynamic environment, assisting travelers and maintaining the flow of baggage from check-in to delivery. Key Responsibilities:- Receiving and Sorting Baggage: You will check in luggage from passengers, sort it according to the flight schedules, and make sure it is sent to the right destination promptly.- Loading and Unloading Baggage: You will be responsible for loading luggage onto conveyor belts or aircraft and unloading it upon arrival, ensuring the bags are handled carefully to avoid damage.- Tracking Baggage: You will need to label and track each piece of luggage effectively, using tags to ensure every bag is accounted for throughout the journey.- Maintaining Cleanliness: You will help keep the baggage area organized and tidy, ensuring a safe and welcoming atmosphere for both passengers and staff.- Assisting Passengers: You may assist passengers with questions about their baggage, helping to resolve any issues or provide information about lost luggage.To succeed in this role, you should be physically fit, as the job requires lifting and moving heavy bags. A good level of teamwork and communication skills is important, as you will work closely with other staff members and interact with travelers. Attention to detail and a positive attitude will help you thrive in this fast-paced environment. Prior experience is not required, but a willingness to learn is essential.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Mangalore
Finance & Accounts Executive Business Finance Human Resource Executive Accounts Executive Ground Staff Airport Operation Back Office Executive Air Ticketing Executive Passport Checking Staff Customer Support Passengers Handling
We are seeking an Accounts & Finance Executive to support our finance team in managing financial transactions and records. The role is based in Mangalore and is suitable for candidates with 0 to 6 years of experience.Key Responsibilities:- Manage Accounts Payable and Receivable: Handle invoices and ensure timely payments are made and received. This includes tracking overdue payments and resolving any discrepancies.- Prepare Financial Statements: Assist in creating accurate and timely financial reports, including balance sheets and profit and loss statements, to help management understand the companys financial position.- Maintain Financial Records: Organize and update financial documents, ensuring all transactions are recorded accurately in accounting software.- Assist in Budget Preparation: Support the finance team in developing budgets by providing historical data and financial insights.- Conduct Reconciliations: Regularly reconcile bank statements and accounts to ensure accuracy and identify any discrepancies.Required Skills and Expectations:- Knowledge of basic accounting principles is essential. A foundational understanding will help you effectively perform the tasks required for this role.- Proficiency in using accounting software and Microsoft Excel is expected, as it is crucial for managing financial data.- Strong attention to detail and organizational skills are vital to ensure accurate financial reporting.- Good communication skills will help you collaborate effectively with team members and address any queries with external clients or vendors.- A proactive attitude towards learning and adapting to new financial practices is encouraged to grow in this role.
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  • 0 - 6 yrs
  • 9.0 Lac/Yr
  • Mangalore
Air Ticketing Executive Ground Staff Ground Operation Cabin Crew Airport Manager Air Hostess Flight Attendant Admin Accounts Administrative Executive Air Cargo Aircraft Maintenance
As an Air Ticketing Executive, you will be responsible for facilitating flight bookings and providing excellent customer service. You will work in an office environment in Mangalore, engaging directly with customers and travel agents to ensure smooth travel arrangements.Key Responsibilities:- Flight Reservations: Handle customer inquiries and assist with booking air tickets according to their travel preferences and schedules, ensuring accurate and timely reservations.- Ticketing Support: Manage the issuance of tickets, including changes and cancellations, needing attention to details to avoid errors and provide a smooth travel experience.- Customer Interactions: Provide assistance to customers over the phone or in-person, addressing questions, solving issues, and ensuring satisfaction with the services provided.- Fare Quoting: Research and provide information on flight fares, promotions, and availability, ensuring customers receive competitive pricing for their travel plans.- Documentation Management: Maintain and organize records of bookings, ticketing transactions, and customer communications for future reference and compliance.Required Skills and Expectations:Candidates should have strong communication skills, enabling them to interact effectively with clients. Basic computer proficiency is essential, as you will be using booking software. Attention to detail is crucial to prevent booking errors. A positive attitude towards customer service will help build trust and rapport with clients. This role is open to individuals with 0 to 6 years of experience, making it an excellent opportunity for both freshers and seasoned professionals looking to expand their careers in the travel industry.
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  • 0 - 6 yrs
  • 9.0 Lac/Yr
  • Mangalore
Air Ticketing Executive Ground Staff Ground Operation Ground Staff Executive Passport Checking Officer Guest Relationship Executive Customer Support Cabin Crew Aviation Aviation Security Aviation Trainer Avionics Airport Staff
An Air Ticketing Executive is responsible for handling flight reservations, ticket issuance, cancellations, and customer support. The role involves working with airline reservation systems, coordinating with clients, and ensuring smooth travel arrangements while delivering excellent customer service. Key Responsibilities:Handle domestic and international flight bookingsIssue, reissue, and cancel air ticketsManage reservation systems like Amadeus GDS, Galileo GDS, or Sabre GDSProvide customers with flight schedules, fares, and travel informationAssist with visa, travel insurance, and itinerary planningHandle customer queries via phone, email, or in personCoordinate with airlines for seat availability and special requestsProcess refunds and handle ticket amendmentsMaintain booking records and documentationEnsure compliance with airline policies and regulationsAchieve sales targets (if applicable in travel agencies) Qualifications:Minimum: 12th Pass or GraduateDiploma or certification in Travel & Tourism / Aviation (preferred) Experience:Freshers can apply1-3 years experience preferred in ticketing or travel industry Skills Required:Knowledge of airline reservation systems (GDS)Good communication and interpersonal skillsBasic computer knowledge (MS Office, email handling)Attention to detail and accuracyProblem-solving and customer handling skillsAbility to work under pressure and meet deadlines Technical Skills:Ticketing software proficiency (Amadeus, Galileo, Sabre)Fare calculation and itinerary planningUnderstanding of airline codes and terminology Working Conditions:Rotational shifts (including weekends & holidays)Office-based or airport-based roleFast-paced work environment Salary Range (India):Fresher: 20,000 - 25,000 per monthExperienced: 25,000 - 70,000+ per month
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  • Fresher
  • 13.0 Lac/Yr
  • Mangalore
Good Communication Fine Personality Ground Staff
As an Airport Ground Staff member in Mangalore, you will play a vital role in ensuring smooth operations at the airport. Your responsibilities will include:- Check-in Assistance: Help passengers through the check-in process by verifying their documents and issuing boarding passes, ensuring quick and efficient handling.- Baggage Handling: Assist with the loading and unloading of luggage, ensuring that baggage is securely transported to the right locations to guarantee passenger satisfaction.- Customer Service: Provide information and support to passengers regarding flight details, boarding times, and other inquiries, enhancing their travel experience.- Security Procedures: Collaborate with security teams to follow safety protocols and assist in maintaining a secure environment at the airport.- Coordination: Work closely with airline crews and other ground staff to coordinate boarding processes and ensure timely flight departures.To be successful in this role, you should possess strong communication skills to interact effectively with passengers and team members. A positive attitude and a customer-oriented mindset are essential, as is the ability to work in a fast-paced environment. Attention to detail and reliability are crucial for handling tasks accurately. Flexibility in working hours is often required, as airports operate round-the-clock. Strong teamwork skills will also help you to thrive in this collaborative workspace. This opportunity is open to freshers who have completed at least their 10th grade.
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  • Fresher
  • 16.0 Lac/Yr
  • Dakshina Kannada
Good Communication Fine Personality Ground Staff
We are looking for enthusiastic individuals to join our team as Airport Ground Staff in Dakshina Kannada. This is an excellent opportunity for freshers who have completed their 12th grade and are eager to work in the aviation industry.Key Responsibilities:- Customer Service Support: Assist passengers with check-in, boarding procedures, and general inquiries, ensuring a smooth travel experience.- Luggage Handling: Manage the loading and unloading of baggage, ensuring that all luggage is handled carefully and reaches its destination on time.- Ticketing and Reservations: Help passengers with ticketing and reservation issues, providing accurate information and support throughout their journey.- Coordination with Flight Crew: Communicate effectively with pilots and cabin crew to ensure a seamless operation and safe environment.- Emergency Response: Be prepared to follow emergency protocols and assist passengers during unexpected situations, ensuring their safety and comfort.Required Skills and Expectations:- Candidates must have completed their 12th grade and should be freshers with a strong desire to learn.- Excellent communication skills in both English and the local language are essential for effective interaction with passengers and team members.- A friendly attitude and a passion for customer service are vital, as this role involves continuous interaction with travelers.- Ability to work in a fast-paced environment while remaining calm under pressure is expected.- Basic computer skills are required for handling reservation systems and other administrative tasks.
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Good Communication
NEEDED AIRPORT GROUND STAFF HR Mr. Nitin Sharma Check-in: Greet passengers, verify tickets and travel documents (passport, visa, etc.). Seat allocation: Assign seats to passengers. Boarding pass issuance: Issue boarding passes, which are documents that allow passengers to board the aircraft. Baggage handling: Assist with baggage check-in and weigh luggage. Passenger assistance: Provide assistance to passengers, including those with special needs or those experiencing fear of flying. Boarding gate duties: Process passengers at the boarding gate, ensuring they have the correct boarding pass and documents. Has to receive the bookings, make reservations in the GDS System and other travel portals, and have to pass the booking to the Consolidator to issue the tickets. Once the booking is confirmed and tickets are issued, the candidate has to do the billing in the accounting software (we will provide the training) and has to send the bills to the clients. Handling Reservations & Ticketing ( Domestic and International) *The candidate will have to provide end to end services to the client. Handling Bookings, Documentation, Complaints handling, etc. Has to communicate with the client over the telephone, emails and whatsap. *Taking care of the safety and security of the passengers on flights *Need to Serve Meals on Board to the Customers with a Hospitality Attitude *Person should have unblemished complexion and good body language Role: Ground Staff Industry Type: Aviation Employment Type: Full Time, Permanent Role Category: Flight & Airport Operations Education UG: Any Graduate,PG, Any Postgraduate High School, Secondary School, Diploma HR Mr. Nitin Sharma
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