Telephonic For Ticket Checking Staff Jobs (Freshers)

As a Ticket Checking Staff member in Mangalore, you will play an essential role in ensuring the smooth operation of ticketing services. Your main responsibilities will include:

- Ticket Verification: You will be responsible for checking tickets to ensure that they are valid and meet the requirements for entry. This involves scanning tickets and confirming details with the system.

- Customer Assistance: You will assist customers by answering their queries regarding ticketing, schedules, and general service information. Your friendly demeanor will help create a positive experience.

- Reporting Issues: If you notice any discrepancies, such as fake tickets or disputes, you will need to report them to the supervisor promptly. This helps maintain safety and order.

- Maintaining Records: Keeping accurate records of tickets checked and any incidents that occur during your shift is vital. This helps with future audits and operational improvements.

- Cooperating with Team Members: Working closely with other staff members is essential to ensure efficient operations. You will attend briefings and meetings to stay updated on procedures.

To qualify for this role, you should have:

- A minimum educational background of 10th grade.

- No prior experience is necessary; however, previous experience in customer service is a plus.

- Good communication skills, both verbal and written, to interact effectively with customers.

- Basic computer skills to use ticketing software for verification purposes.

- A positive attitude and a commitment to providing excellent customer service.

Your ability to work in a team and handle stressful situations will also be key to succeeding in this position.

• Experience

  0 - 6 Years

• No. of Openings

  99

• Education

  10th Pass

• Role

  Ticket Checking Staff

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office