Air Ticketing Executive Female Graduate Jobs in Guwahati

We are seeking an enthusiastic and detail-oriented Air Ticketing Staff member in Guwahati. This position is ideal for a recent school graduate or someone with minimal experience seeking to start their career in the travel industry. Key Responsibilities: 1. Ticket Reservation: Assist customers in booking air tickets according to their travel plans by using airline systems effectively. 2. Customer Support: Provide excellent customer service by addressing inquiries, resolving issues, and offering travel-related information. 3. Documentation Handling: Ensure that all ticketing documents are accurately processed and maintained to comply with airline policies. 4. Flight Information: Stay updated on the latest flight schedules and prices to help customers make informed decisions. 5. Team Collaboration: Work closely with fellow team members to streamline ticket sales and enhance overall customer experience. Required Skills and Expectations: The ideal candidate should possess strong communication skills, as interaction with customers is a key part of the role. A keen attention to detail is necessary for accurate ticket processing. Basic computer skills are essential, and familiarity with airline booking software is a plus. Additionally, a proactive and friendly attitude will help foster positive customer relationships. The ideal candidate must be female and willing to work full-time from the office. Passion for travel and a desire to grow in the industry will be an advantage.

An Air Ticketing Executive is responsible for booking, issuing, reissuing, cancelling, and managing airline tickets while ensuring excellent customer service. The role involves assisting passengers with reservations, fare information, itinerary changes, baggage policies, travel documentation, and check-in-related queries. Air Ticketing Executives work with airline reservation systems and ensure compliance with airline policies, airport regulations, and aviation security standards.Key ResponsibilitiesTicket Reservation & BookingBook domestic and international flight tickets.Assist customers in selecting suitable flights and fare options.Provide accurate fare quotations and travel itineraries.Process ticket reservations through airline reservation systems.Issue, reissue, and cancel airline tickets.Handle ticket modifications and upgrades.Passenger AssistanceGuide passengers regarding flight schedules.Assist with seat selection and special meal requests.Provide information about baggage allowance.Explain airline policies regarding refunds and cancellations.Assist passengers with travel insurance information.Help elderly passengers and passengers requiring special assistance.Handle customer complaints professionally.Airport Counter OperationsAssist passengers at airline ticket counters.Verify passenger identity documents.Coordinate with check-in staff.Resolve ticketing-related issues before departure.Process standby passengers.Manage last-minute ticket changes.Reservation ManagementUpdate reservation records.Confirm flight bookings.Monitor waitlisted bookings.Handle group reservations.Coordinate with travel agencies.Process online and offline reservations.DocumentationVerify passports and visas for international travel.Ensure travel documents meet airline requirements.Prepare passenger manifests when required.Maintain booking records.Generate reservation reports.Payment HandlingAccept ticket payments.Process credit/debit card transactions.Handle cash payments.Generate invoices and receipts.Maintain daily cash records.Process ticket refunds.Customer ServiceRespond to customer inquiries.Handle phone, email, and walk-in customers.Provide accurate travel information.Resolve ticketing issues promptly.Maintain customer satisfaction.CoordinationCoordinate with airline operations.Work closely with check-in staff.Communicate with airport authorities.Coordinate with travel agencies.Support baggage service teams when required.ComplianceFollow airline ticketing policies.Adhere to DGCA and airport regulations.Maintain confidentiality of passenger information.Ensure compliance with aviation security procedures.Required Qualifications10+2 (Higher Secondary) - Minimum qualification.Graduate in any discipline preferred.Diploma or certification in Air Ticketing, Travel & Tourism, Aviation, or Hospitality is an advantage.Freshers and experienced candidates may apply.Required SkillsTechnical SkillsAirline reservation systems (Amadeus, Galileo, Sabre, Worldspan)Flight booking proceduresFare calculationTicket issuanceTicket revalidation and reissueRefund processingKnowledge of domestic and international routesBasic computer proficiency (MS Office, email)Soft SkillsExcellent communication skillsCustomer service orientationProfessional appearance and groomingProblem-solving abilityAttention to detailTime managementMultitaskingTeamworkPositive attitudePatience and empathyKnowledge RequirementsAirline fare rulesAirport proceduresReservation systemsIATA ticketing standardsBaggage policiesVisa and passport requirementsTravel insurance basicsAviation terminologyCustomer service standardsDaily DutiesProcess ticket bookings.Assist passengers with reservations.Issue and modify airline tickets.Handle cancellations and refunds.Answer customer calls and emails.Verify travel documents.Coordinate with airport operations.Resolve ticketing issues.Update reservation records.Maintain transaction reports.Working ConditionsAirport terminalsAirline reservation officesTravel agency officesRotational shiftsEarly morning, evening, night, weekends, and public holidaysStanding and desk-based workFast-paced, customer-facing environmentPhysical RequirementsAbility to work in shifts.Professional grooming and appearance.Ability to sit or stand for extended periods.Good verbal communication.Basic computer typing skills.Ability to work under pressure.Career ProgressionAir Ticketing ExecutiveSenior Ticketing ExecutiveReservation ExecutivePassenger Service ExecutiveAirport Customer Service ExecutiveTicketing SupervisorReservation SupervisorDuty OfficerAirport Operations ExecutiveAirport Operations ManagerPreferred CertificationsIATA Foundation in Travel & TourismIATA Airline Cabin Crew (optional for broader aviation knowledge)Amadeus CertificationGalileo CertificationSabre Reservation System CertificationDiploma in Aviation, Hospitality & Travel ManagementSalary (India)Fresher: 20,000-28,000 per month1-3 years: 25,000-40,000 per month3-5 years: 35,000-55,000 per monthSenior/Lead Executive: 50,000-75,000+ per monthSalary varies depending on the airline, airport, city, and experience.

Join our team as an Airport Ticketing Staff member in Guwahati. We are looking for freshers with a passion for customer service and a keen interest in the aviation industry. This full-time position provides an opportunity to grow in a dynamic work environment.Key Responsibilities:- Ticket Booking: Assist customers in booking flight tickets through various channels, ensuring they receive accurate information.- Customer Support: Address queries and resolve issues related to ticketing, providing excellent service to all passengers.- Documentation: Manage and maintain accurate records of ticket sales and customer interactions, ensuring compliance with company procedures.- Coordination: Work alongside airline staff to ensure smooth operations and facilitate a seamless travel experience for customers.Required Skills and Expectations:Candidates should have completed at least their 10th grade education. Strong communication skills in both English and local languages are essential for interacting with diverse passengers. A basic understanding of computer operations and ticketing software will be advantageous. We value candidates who are enthusiastic, detail-oriented, and able to work well under pressure. Being a team player with a friendly attitude is crucial, as you will be collaborating with other staff to ensure passenger satisfaction and operational efficiency. Fresh graduates or those with up to two years of experience are encouraged to apply.

An Air Ticketing Executive is responsible for booking, issuing, reissuing, cancelling, and managing airline tickets while ensuring excellent customer service. The role involves assisting passengers with reservations, fare information, itinerary changes, baggage policies, travel documentation, and check-in-related queries. Air Ticketing Executives work with airline reservation systems and ensure compliance with airline policies, airport regulations, and aviation security standards.Key ResponsibilitiesTicket Reservation & BookingBook domestic and international flight tickets.Assist customers in selecting suitable flights and fare options.Provide accurate fare quotations and travel itineraries.Process ticket reservations through airline reservation systems.Issue, reissue, and cancel airline tickets.Handle ticket modifications and upgrades.Passenger AssistanceGuide passengers regarding flight schedules.Assist with seat selection and special meal requests.Provide information about baggage allowance.Explain airline policies regarding refunds and cancellations.Assist passengers with travel insurance information.Help elderly passengers and passengers requiring special assistance.Handle customer complaints professionally.Airport Counter OperationsAssist passengers at airline ticket counters.Verify passenger identity documents.Coordinate with check-in staff.Resolve ticketing-related issues before departure.Process standby passengers.Manage last-minute ticket changes.Reservation ManagementUpdate reservation records.Confirm flight bookings.Monitor waitlisted bookings.Handle group reservations.Coordinate with travel agencies.Process online and offline reservations.DocumentationVerify passports and visas for international travel.Ensure travel documents meet airline requirements.Prepare passenger manifests when required.Maintain booking records.Generate reservation reports.Payment HandlingAccept ticket payments.Process credit/debit card transactions.Handle cash payments.Generate invoices and receipts.Maintain daily cash records.Process ticket refunds.Customer ServiceRespond to customer inquiries.Handle phone, email, and walk-in customers.Provide accurate travel information.Resolve ticketing issues promptly.Maintain customer satisfaction.CoordinationCoordinate with airline operations.Work closely with check-in staff.Communicate with airport authorities.Coordinate with travel agencies.Support baggage service teams when required.ComplianceFollow airline ticketing policies.Adhere to DGCA and airport regulations.Maintain confidentiality of passenger information.Ensure compliance with aviation security procedures.Required Qualifications10+2 (Higher Secondary) - Minimum qualification.Graduate in any discipline preferred.Diploma or certification in Air Ticketing, Travel & Tourism, Aviation, or Hospitality is an advantage.Freshers and experienced candidates may apply.Required SkillsTechnical SkillsAirline reservation systems (Amadeus, Galileo, Sabre, Worldspan)Flight booking proceduresFare calculationTicket issuanceTicket revalidation and reissueRefund processingKnowledge of domestic and international routesBasic computer proficiency (MS Office, email)Soft SkillsExcellent communication skillsCustomer service orientationProfessional appearance and groomingProblem-solving abilityAttention to detailTime managementMultitaskingTeamworkPositive attitudePatience and empathyKnowledge RequirementsAirline fare rulesAirport proceduresReservation systemsIATA ticketing standardsBaggage policiesVisa and passport requirementsTravel insurance basicsAviation terminologyCustomer service standardsDaily DutiesProcess ticket bookings.Assist passengers with reservations.Issue and modify airline tickets.Handle cancellations and refunds.Answer customer calls and emails.Verify travel documents.Coordinate with airport operations.Resolve ticketing issues.Update reservation records.Maintain transaction reports.Working ConditionsAirport terminalsAirline reservation officesTravel agency officesRotational shiftsEarly morning, evening, night, weekends, and public holidaysStanding and desk-based workFast-paced, customer-facing environmentPhysical RequirementsAbility to work in shifts.Professional grooming and appearance.Ability to sit or stand for extended periods.Good verbal communication.Basic computer typing skills.Ability to work under pressure.Career ProgressionAir Ticketing ExecutiveSenior Ticketing ExecutiveReservation ExecutivePassenger Service ExecutiveAirport Customer Service ExecutiveTicketing SupervisorReservation SupervisorDuty OfficerAirport Operations ExecutiveAirport Operations ManagerPreferred CertificationsIATA Foundation in Travel & TourismIATA Airline Cabin Crew (optional for broader aviation knowledge)Amadeus CertificationGalileo CertificationSabre Reservation System CertificationDiploma in Aviation, Hospitality & Travel ManagementSalary (India)Fresher: 18,000-28,000 per month1-3 years: 25,000-40,000 per month3-5 years: 35,000-55,000 per monthSenior/Lead Executive: 50,000-75,000+ per monthSalary varies depending on the airline, airport, city, and experience.

We are looking for a dedicated Airport Ticketing Executive to join our team in Guwahati. This entry-level position is ideal for individuals with a passion for travel and customer service.nnKey Responsibilities:nn- Ticket Booking and Issuance: You will assist passengers in booking flight tickets and ensure timely issuance of e-tickets and boarding passes, maintaining accuracy throughout the process. nn- Customer Service: Address customer inquiries related to flight schedules, ticket prices, and baggage policies, providing clear and helpful information to enhance the travel experience.nn- Problem Resolution: Handle any issues that may arise, such as cancellations or changes in itinerary, resolving them efficiently to ensure passenger satisfaction.nn- System Management: Utilize ticketing software and databases to manage reservations and keep detailed records of transactions, ensuring all information is accurate and up to date.nnRequired Skills and Expectations:nnCandidates should be enthusiastic and possess strong communication skills, both verbal and written. Attention to detail is essential to accurately process bookings and handle customer inquiries effectively. A customer-oriented mindset is important, as the role involves direct interaction with passengers. You should be adaptable and willing to learn, as this position provides an excellent opportunity to develop skills in the travel industry. A minimum education of 10th pass is required, and prior experience is not necessary; we welcome individuals eager to start their careers in airport operations.

As an Air Ticketing Executive, you will play a vital role in assisting customers with their travel plans. Your responsibilities will include:- Booking Airline Tickets: Responsible for reserving flights for customers by using booking systems to find the best options based on their preferences and requirements.- Customer Assistance: Provide information to customers regarding flight schedules, fares, and travel policies, ensuring they have all necessary details for their journey.- Handling Inquiries: Address and resolve customer queries and concerns related to ticketing and online bookings, ensuring a high level of customer satisfaction.- Processing Payments: Manage and complete ticket purchases by processing payments accurately, maintaining financial integrity in all transactions.- Updating Records: Keep accurate records of bookings and customer interactions in the system for future reference and use by the team.To succeed in this role, candidates should possess the following skills and qualities:- Communication Skills: Strong verbal and written communication skills are essential for interactions with customers and team members.- Attention to Detail: Ability to accurately process information and bookings without errors is crucial in this fast-paced environment.- Customer Service Orientation: A friendly and helpful attitude towards customers is important for providing exceptional service.- Basic Computer Skills: Proficiency in using computers and common software applications is necessary for booking and record-keeping.- Team Player: Willingness to collaborate with colleagues and help create a positive work environment. Candidate should ideally have completed at least a 10th-grade education, although prior experience in ticketing is not required.

We are seeking an Air Ticketing Executive to join our team in Guwahati. This position is ideal for individuals looking to start their career in the travel and aviation industry.Key Responsibilities:1. Ticket Booking: Handle customer inquiries and assist in booking air tickets for various domestic and international flights, ensuring smooth transactions.2. Customer Support: Provide excellent customer service by addressing queries and resolving issues related to ticketing and travel itineraries.3. Documentation: Ensure all travel documents are accurate and complete, including passenger names, dates, and flight details, minimizing errors in the booking system.4. Updating Records: Maintain up-to-date records of bookings and cancellations, keeping track of customer requests and preferences.Required Skills and Expectations:- Candidates should have completed at least their 10th grade and possess strong communication skills in both English and Hindi, as well as good interpersonal abilities to interact effectively with clients.- A basic understanding of computer systems and proficiency in using ticketing software will be an advantage. - A keen attention to detail is essential to ensure accuracy in bookings and documentation. - Fresh graduates with 0 to 1 year of experience in customer service or sales are encouraged to apply, as this role is open to entry-level candidates. - A positive attitude and a willingness to learn are crucial for success in this dynamic environment.