We are looking for a detail-oriented Air Ticketing Executive to join our team in Guwahati. This role is ideal for freshers or those with minimal experience who are eager to learn about the travel industry and assist customers with their flight bookings.
Key responsibilities include:
- **Ticket Booking and Management**: You will assist customers in booking air tickets by checking flight availability, processing payments, and confirming reservations.
- **Customer Service**: Providing excellent customer service by answering queries related to flight schedules, prices, and travel policies, ensuring that customers have a smooth booking experience.
- **Fare Calculation**: Accurately calculating ticket fares, including taxes and fees, to provide customers with transparent pricing and options.
- **Document Verification**: Ensuring all travel documents are in order and meet airline requirements, helping to avoid any issues during travel.
- **Problem-Solving**: Addressing customer concerns and complaints promptly, finding solutions to issues related to bookings, cancellations, and changes.
Candidates must be comfortable working in an office environment and possess strong communication skills to effectively interact with customers. A keen eye for detail, basic computer skills, and the ability to work under pressure are essential. While prior experience is not required, a passion for the travel industry and eagerness to learn will be highly valued.
Experience
0 - 1 Years
No. of Openings
66
Education
10th Pass
Role
Air Ticketing Executive
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 39 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Weekly Payout, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, One-way Cab
Face Interview Location
kolkata