After Sales Service Job Vacancies in Nagpur

Reports to Proprietor, Service ManagerSummary/objective Repair and Maintenance of industrial machinery like Air-Compressors, Grain Dryers, etc.Essential functions Travelling to clients' sites a minimum of 20 days a month, Promoting AMC and Spare Part Sales.Required education and experience Diploma in Electrical Engineering, Minimum 1-2 years experienceSupervisory Responsibilities Daily Visits & Expense ReportingPhysical demands Travelling should not be an issuePosition type and expected hours of work A service engineer's task is never finished until the problem is solved, however, the working hour can be 10:30 to 20:00 in a case when traveling around Nagpur. You may have to start early if traveling to distant sites.Travel You may need to travel around Vidarbha or parts of MP, for a period of a maximum of 2-3 days, depending on the scope of work.Competency Accuracy, Punctuality, Critical-Thinking, Solution-Oriented Thinking, Soft-Spoken, and basic computer operating skills for reporting purposes.Additional eligibility qualifications Basic knowledge of Mechanical Engineering, Preferred Work experience in maintenance of Air Compressor field or Grain Dryer.Disclaimer This Job is only for males. The candidate will undergo a written test at the time of the interview. After finalization, there will be a training cum probation period of 2 months where the salary will be lower than the actual. Actual Salary will start once the candidate is ready to attend maintenance individually. A 2-year bond is necessary for the acceptance of the job application and 45 days notice period before termination of employment from your end.

Service Engineers / Field service Technician to work for UPS , Batteries & Automation for our Auth. service center of UPS . The Service Engg. must be a resistance of Proper Nagpur & should have his own two Wheeler with valid driving licence

Has to take care of After Sales Service Additionally he can also create data base of various moulders who can our customers. Can be fresher

Key Responsibilities:-Service Business (SB) Target communication and understanding on Service Reporting and Parts. Communication and deployment of the key levers at the workshop for SB. Quality deployment of key initiative like We Connect, campaign module Monitoring & Driving Service Retention Free and Paid Driving customer acquisition initiative through SPA and monitoring the recovery Monitoring and driving on major business aspect accidental, engine Parts and Oil inventory management physical and system Timely order to PD and adherence to HMCL parts policy VAS promotion and implementation at workshop Organizing promotional camps as per the territory and customers.Customer Satisfaction Improve proactive customer satisfaction management at ARD PSF calls Complaints reduction / resolution Proper warranty adherence for customer confidence. FSC process adherence vehicles sales to service.Internal Process Monthly FSC and Warranty claim settlement with dealer / HMCL Adherence to Hero Connect usage for all HMCL business operations Implementation of proactive product support Cascading of PIN, TIB, Counter Measures MIP audit (myScore) for ARD Procurement and usage of HMCL approved products and parts .Manpower Manpower Training Status Proper manpower availability in LPMS Training Nominations OJTs for upgrades Soft skill training / nominations

Selected Candidates will ready to Work Anywhere in India at Our Service Centers