Job Title: Telecalling Executive
Company: Lokankara Business Solutions
Location: Gandhipuram
Job Type: Full-time
Job Summary:
We are seeking a motivated and energetic Telecalling Executive to join our team at Lokankara Business Solutions. The ideal candidate will be responsible for handling outbound and inbound calls, explaining our products/services to customers, generating leads, and ensuring excellent customer experience.
Key Responsibilities:
Make outbound calls to prospective customers and explain company services.
Handle inbound customer inquiries and provide information promptly.
Generate leads and follow up to convert them into sales.
Maintain a database of calls and customer interactions.
Meet daily/weekly/monthly call and sales targets.
Build and maintain positive relationships with customers.
Report daily progress to the team leader/manager.
Key Skills Required:
Good verbal communication skills in [English/Hindi/Regional Language as per requirement].
Basic computer knowledge (MS Office, CRM software).
Ability to convince and handle rejections professionally.
Positive attitude, self-motivated, and target-oriented.
Team player with good interpersonal skills.
Qualifications:
Minimum 12th Pass / Graduate preferred.
Prior experience in telecalling, telesales, or customer service is an advantage (freshers can also apply).