job title: telecalling executive
company: lokankara business solutions
location: gandhipuram
job type: full-time
job summary:
we are seeking a motivated and energetic telecalling executive to join our team at lokankara business solutions. the ideal candidate will be responsible for handling outbound and inbound calls, explaining our products/services to customers, generating leads, and ensuring excellent customer experience.
key responsibilities:
make outbound calls to prospective customers and explain company services.
handle inbound customer inquiries and provide information promptly.
generate leads and follow up to convert them into sales.
maintain a database of calls and customer interactions.
meet daily/weekly/monthly call and sales targets.
build and maintain positive relationships with customers.
report daily progress to the team leader/manager.
key skills required:
good verbal communication skills in [english/hindi/regional language as per requirement].
basic computer knowledge (ms office, crm software).
ability to convince and handle rejections professionally.
positive attitude, self-motivated, and target-oriented.
team player with good interpersonal skills.
qualifications:
minimum 12th pass / graduate preferred.
prior experience in telecalling, telesales, or customer service is an advantage (freshers can also apply).