Hiring Fresher / Telesales Executive / Higher Secondary

Impact HR & KM Solutions

Job Summary:

The Telesales Executive will be responsible for initiating outbound calls to potential and existing customers to promote our [products/services], generate leads, nurture prospects, and close sales over the phone. This role requires strong communication, persuasion, and negotiation skills, a resilient attitude, and the ability to consistently achieve sales targets while providing excellent customer service.

Responsibilities:

Outbound Sales Calls: Make a high volume of outbound calls to a targeted database of leads or existing customers, effectively pitching our [products/services].

Product/Service Promotion: Clearly and compellingly articulate the features, benefits, and value proposition of our [products/services] to prospective clients.

Lead Qualification & Nurturing: Qualify leads by understanding customer needs, pain points, and budget. Nurture prospects through the sales funnel via consistent follow-ups.

Sales Target Achievement: Consistently meet or exceed daily, weekly, and monthly sales targets, conversion rates, and call metrics.

Customer Relationship Management: Build rapport and maintain positive relationships with customers, ensuring a professional and courteous interaction at all times.

Objection Handling: Skillfully address customer objections, concerns, and questions, providing accurate information and overcoming resistance to close sales.

Data Management: Accurately record all call details, customer information, sales activities, and outcomes in the CRM system or designated software.

Follow-up: Conduct timely follow-up calls to prospects who showed interest, sent inquiries, or requested additional information.

Cross-selling/Up-selling: Identify opportunities to cross-sell or up-sell additional products/services to existing customers when appropriate.

Market Feedback: Gather customer feedback and market intelligence during calls and share insights with the sales and marketing teams for continuous improvement.

Compliance: Adhere strictly to company sales processes, scripts (while maintaining a natural conversation), quality standards, and ethical guidelines.

• Experience

  0 - 1 Years

• No. of Openings

  1

• Education

  Higher Secondary, Any Bachelor Degree

• Role

  Telesales Executive

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  Female

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  Impact HR Solutions Ravi Chambers Basement, Below Laminate Gallery, Office No 8, Canada Corner