Telecaller

Rissedtech

0 - 6 Years
20 Openings
2.5 - 4.0 Lac/Yr
Face-to-Face interview
Delhi - Kolkata - Bangalore

Key Skills

Phone Banking Microsoft Office Outbound Calling Domestic BPO IT Enabled Services Outbound Sales Telecaller Work From Home

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Job Description

• make outbound calls to customers and explain our products/services.

• follow scripts and pre-determined sales processes to convert prospects into customers.

• maintain accurate records of customer interactions and sales activities in the crm software.

• continuously update product knowledge to provide the best customer experience.

• respond to customer inquiries and complaints in a timely manner.

• receive inbound calls from customers and assist them in resolving their queries or issues.

• provide accurate and timely information to customers.

• follow up with customers to ensure customer satisfaction.

• meet daily, weekly, and monthly performance metrics.

• communicate with customers professionally and courteously.

• maintain a positive attitude towards customers and colleagues.

• comfortable working in a fast-paced environment.