Handle customer's inbound and outbound calls. Solving queries, telling them about services
Follow communication “scripts” when handling different topics
Identify Parents and students needs, clarify information, research every issue and provide solutions and/or alternatives
Seize opportunities to upsell products when they arise
Build sustainable relationships and engage customers by taking the extra mile
Keep records of all conversations in our database in a comprehensible way
Frequently attend educational seminars to improve knowledge and performance level
No Targets
Minimum Requirement:
Good Communication Skills
Good Problem-solving skills over the call
High energy level
Experience
0 - 2 Years
No. of Openings
3
Education
12th Pass
Role
Telecaller
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
Yash Padma Knowledge hub, Opp Tree House, Yashwant Nagar, Virar West