Handle customer's inbound and outbound calls. Solving queries, telling them about servicesFollow communication scripts when handling different topicsIdentify Parents and students needs, clarify information, research every issue and provide solutions and/or alternativesSeize opportunities to upsell products when they ariseBuild sustainable relationships and engage customers by taking the extra mileKeep records of all conversations in our database in a comprehensible wayFrequently attend educational seminars to improve knowledge and performance levelNo Targets Minimum Requirement:Good Communication SkillsGood Problem-solving skills over the callHigh energy level