As a Telecaller, your primary role will involve reaching out to potential customers and engaging with them effectively to understand their needs and promote our services. This position requires strong communication skills and the ability to maintain a positive relationship with clients over the phone.
**Key Responsibilities:**
- **Conduct Outbound Calls:** You will make calls to prospective clients to introduce our services, answer inquiries, and generate interest, ensuring a friendly and professional approach.
- **Provide Information:** It is essential to clearly explain our products or services to potential customers, addressing any questions they may have to facilitate informed decision-making.
- **Record Interactions:** You will maintain accurate records of all interactions with clients in our database, which is necessary for tracking leads and follow-up actions.
- **Achieve Targets:** Meeting daily and monthly call and sales targets set by management will be crucial for your performance evaluation, focusing on generating leads and closing sales.
- **Gather Feedback:** Solicit feedback from clients regarding our services to improve customer experience and relay this information back to the team.
**Required Skills and Expectations:**
- You should have a minimum of 1 year and up to 5 years of experience in telecalling or similar roles, demonstrating your ability to engage effectively with customers.
- Strong verbal communication skills are necessary, along with a pleasant phone demeanor that fosters positive interactions.
- Proficiency in MS Office and basic computer skills will aid in managing client databases and recording information accurately.
- Adaptability and resilience in handling rejection and challenges during calls are important traits for success in this role.
- A professional appearance and attitude are expected as you will be representing our company during interactions with clients.
Experience
1 - 5 Years
No. of Openings
1
Education
Graduate (B.A, B.C.A, B.B.A, B.Com, Vocational Course, Professional Degree)
Role
Telecaller
Industry Type
Real Estate / Property
Gender
Female
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face Interview Location
C-210 Urbtech trade centre (UTC) sec 132 Noida