Post: Telecaller
Qualification: Graduate
Location : Noida sector 52
Week off: Sunday
Shift timing: 09:00 AM - 05:00 PM
Salary: 12k to 20k Per month +incentive
Experience: Min 1 years
Industry: Education
Gender preference: Female
Skills Required:
1. Good communication( Written and verbal).
2. Good knowledge of Ms Office
Role and Responsibilities:
1 . Answer questions and provide solutions to clients regarding products, services, and course offerings.
2 . Ensure smooth coordination between sales, marketing, and customer support teams.
3 . Maintain detailed records of student interactions, feedback, and account updates.
4 . Maintain and update customer information in the CRM system.
5 . Handle inbound and outbound calls to potential leads and existing customers.
6 . Ensure that the internal systems are updated with accurate and timely information.
7 . Assist in resolving issues related to course delivery, billing, or customer queries.