Skills Required:1. Good communication( Written and verbal).2. Good knowledge of Ms OfficeRole and Responsibilities:1 . Answer questions and provide solutions to clients regarding products, services, and course offerings.2 . Ensure smooth coordination between sales, marketing, and customer support teams.3 . Maintain detailed records of student interactions, feedback, and account updates.4 . Maintain and update customer information in the CRM system.5 . Handle inbound and outbound calls to potential leads and existing customers.6 . Ensure that the internal systems are updated with accurate and timely information.7 . Assist in resolving issues related to course delivery, billing, or customer queries