Job Description:
-Attending chat/voice/ emails of clients.
-Coordinating and reconfirming COD orders.
-Coordinating for despatch.
-Calling existing and potential customers to persuade them to purchase company products and services.
- Accurately record details of customers' purchase orders.
- Processing all customer purchases accordingly.
-Generating promising leads for the outside sales team to pursue.
-Managing customer accounts by ensuring that existing customers remain satisfied with company products and services.
-Developing and sustaining solid relationships with customers to encourage repeat business
-Using sales scripts proffered by the company to drive sales and respond to customer rejections.
_Developing in-depth knowledge of customer products and services to make suitable recommendations based on customers' needs and preferences.
-Continually meeting or exceeding daily and monthly targets with respect to call volume and sales.
_Female Candidate Prefer.