Opening For Tele Counselor (Only Females)

We are seeking a Tele Counselor to join our team in Jabalpur. The ideal candidate should have 1 to 5 years of experience and possess at least a Bachelor’s degree in fields such as , , , , or . This is a full-time position requiring the candidate to work from the office and we are looking for a female candidate.

**Key Responsibilities:**

- **Conduct Telephonic Counseling:** Engage with potential clients over the phone to understand their needs and provide guidance on available services, ensuring effective communication.

- **Follow-Up Calls:** Reach out to previous clients and leads to check on their progress and offer further assistance, helping to maintain relationships and encourage client retention.

- **Database Management:** Update and manage client information in the database efficiently, ensuring accuracy and confidentiality of sensitive data.

- **Provide Feedback:** Share insights and feedback from calls with the management team to improve services and address client concerns promptly.

- **Achieve Targets:** Work towards achieving counseling targets and contribute to overall team goals, demonstrating a results-driven approach.

**Required Skills and Expectations:**

The candidate should have excellent communication and interpersonal skills, enabling effective interaction with clients. A degree of empathy and understanding is crucial for addressing client concerns. Strong organizational skills are necessary to manage records and follow-ups efficiently. The ability to work independently as well as part of a team is important, along with the eagerness to learn and adapt to new challenges in a fast-paced environment. Creativity in solving problems and maintaining a positive attitude will help foster client rapport.

• Experience

  1 - 5 Years

• No. of Openings

  5

• Education

  Graduate (B.A, B.C.A, B.B.A, B.Com, B.Ed)

• Role

  Tele Counselor

• Industry Type

  Education / Teaching / Training / Colleges /Institutes / Universities

• Gender

  Female

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  Regus civil lines, Jabalpur, MP