Tele Caller

Responsibilities

-Contact potential or existing customers to inform them about a product or service using scriptS

-Answer questions about products or the company.

-Ask questions to understand customer requirements and close sales.

-Direct prospects to the field sales team when needed.

-Enter and update customer information in the database.

-Take and process orders in an accurate manner.

-Handle grievances to preserve the companys reputation.

-Go the extra mile to meet sales quota and facilitate future sales.

-Keep records of calls and sales and note useful information.

Requirements

-Proven experience as telesales representative or other sales/customer service role.

-Proven track record of successfully meeting sales quota preferably over the phone.

-Good knowledge of relevant computer programs (. software) and telephone systems.

-Ability to learn about products and services and describe/explain them to prospects.

-Excellent knowledge of English.

-Excellent communication and interpersonal skills.

-Outstanding negotiation skills with the ability to resolve issues and address complaints

• Experience

  0 - 2 Years

• No. of Openings

  1

• Education

  Graduate

• Role

  Tele Caller

• Industry Type

  IT-Hardware & Networking

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office