Technical Support Executive

ZM Technologies

job description

complete support for desktop, laptop and printer hardware and software issues

- handle daily technical support activities on desktop, laptop and printer.

- setup desktop computers and peripherals and test network connections.

- install and test desktop software applications and internet browsers.

- test computers to ensure proper functioning of computer systems.

- extend computer support for systems’ software and hardware.

- setup computers and install software for various applications and programs.

- interact with staff on desktop problems and their resolution.

- ensure network security and connectivity

- monitor network performance and test for weaknesses

- set up user accounts, permissions and passwords

- resolve problems reported by end user

- monitor network policies and procedures

- co-ordinate the deployment of managed hardware devices with customers and internal stakeholders.

- setting up outlook accounts through exchange

- understanding of lan booting

requirements

minimum 1 years of experience in desktop and printer support

communication both written and verbal.(average)

location: baner

male candidates only

any degree/diploma/undergraduate

• Experience

  1 - 3 Years

• No. of Openings

  2

• Education

  B.Com, Diploma, Any Bachelor Degree, Professional Degree

• Role

  Technical Support Executive

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  Male

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office