Store Manager will be responsible for the overall operations of the restaurant with world class guest experience in a safe & inviting environment for internal & External customersMajority of time will be spent in leading the team to meet Guest expectations and Training new members in adherence to brand standardsCreative in building sales programs (Inside 4 Walls ) to leverage business opportunities and thus create a competitive spirit among all cashiers
3. KEY ACCOUNTABILITIES: DescriptionLeads Operational Excellence and the Guest Experience:
To ensure self and team handles all Guest concerns
To responds to all Guest feedback with action plans to address opportunities
To coach team on hospitality standards
To communicate Guest feedback to the team and involve in action plans to resolve issues
To empower the team to satisfy Guest needs and resolve concerns
To ensures all training and reference materials are available and used by the team
To execute processes that ensure the restaurant meets safety and sanitation standards
To execute processes that ensure inside and outside cleanliness standards are met
To ensure all shifts are appropriately staffed to achieve service with speed goals
Experience : 4 - 6 Years
No. of Openings : 50
Education : Higher Secondary, Secondary School, Professional Degree
Role : Shift Manager
Industry Type : Call Centre / BPO / KPO / ITES / LPO
Gender : Female
Job Country : India