Outbound Call: Make Outbound calls to potential leads and existing customer to promote products/ services.
Lead Generation: Identify and qualify sales leads through proactive outreach and cold calling
Follow-up: Schedule and follow-up on customer appointments, ensuring timely responses.
Achieve Targets: Meet or exceed daily/weekly/monthly sales target and KPIs.
Customer Support: Assist with basic customer service issues and direct them to the appropriate team when needed.
Sales Conversion: Provide course details, customer concerns, convert inquires into sales.
Qualifications:
MUST HAVE GOOD COMMUNICATION SKILLS
1-2 years of experience in Tellecalling or customer service.
Fluent in both Hindi and English with strong communication skills.
Good negotiation and persuasive skills.
Ability to handle customer rejections positively
Basic computer proficiency and Knowledge of MS.