Receptionist (Female)

IIA Group

1 - 5 Years
1 Openings
1.3 - 3.3 Lac/Yr
Face-to-Face interview
Kolkata

Key Skills

Receptionist Good Personality Receptionist Activities Office Work Customer Calling English Language

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Job Description

a receptionist plays a crucial role in an organization, serving as the first point of contact for visitors and callers:

### key responsibilities:

1. greeting visitors: welcoming guests and clients in a friendly and professional manner.

2. answering phones: handling incoming calls, directing them to the appropriate departments, and taking messages when necessary.

3. scheduling appointments: managing calendars for appointments and meetings, ensuring efficient use of time and resources.

4. administrative tasks: performing clerical duties such as filing, data entry, and maintaining office supplies.

5. handling correspondence: sorting and distributing incoming mail, as well as sending out correspondence.

6. customer service: addressing inquiries and providing information about the organizations services or products.

7. maintaining a tidy reception area: ensuring the reception area is clean, organized, and welcoming.

### skills required:

- communication skills: strong verbal and written communication abilities to interact effectively with clients and team members.

- organizational skills: ability to manage multiple tasks and prioritize effectively.

- computer skills: proficiency in using office software (like microsoft office) and phone systems.

- interpersonal skills: friendly and approachable demeanor to create a positive first impression.

- problem-solving skills: ability to handle unexpected situations and resolve issues efficiently.

### qualifications:

- education: a high school diploma is typically required; additional qualifications in office administration or related fields can be beneficial.

- experience: previous experience in a customer service or administrative role is often preferred.

this role is vital for ensuring smooth operations