Job Title: Platform Growth Manager
Overview
We are looking for a target-driven Platform Growth Manager who will own the end-to-end lifecycle of Experts—from sourcing and onboarding to activation, performance optimization, and revenue growth.
This is a business role, not an HR role. The core objective is to build a high-quality, revenue-generating Expert ecosystem by combining recruitment rigor, data-driven performance management, and growth tactics.
Key Responsibilities
1. Expert Recruitment & Onboarding
Identify, source, and recruit high-potential Experts aligned with platform quality and revenue benchmarks
Design and continuously improve Expert qualification and screening frameworks
Own the onboarding process to ensure Experts are fully activated, compliant, and platform-ready
Set clear expectations on earnings potential, performance metrics, and platform rules
2. Expert Activation & Early-Stage Success
Ensure newly onboarded Experts achieve first revenue milestones within defined timelines
Track early performance indicators such as availability, engagement, response rates, and conversion
Intervene proactively to prevent early churn or low activation
3. Expert Growth & Revenue Optimization
Analyze Expert-level data to identify growth opportunities and performance gaps
Recommend and implement levers such as pricing, availability, promotions, visibility, and offer participation
Work closely with Experts to improve utilization, repeat usage, and average revenue per Expert
Drive consistency in Expert availability and service quality to maximize marketplace demand capture
4. Performance Management & Retention
Monitor Expert KPIs including revenue, active hours, utilization, repeat customers, and drop-offs
Deliver structured, data-backed feedback and action plans to Experts
Design retention mechanisms to reduce Expert churn and increase long-term value
5. Cross-Functional Collaboration
Partner with Growth, Marketing, Product, and Operations teams to improve Expert performance outcomes
Provide Expert-side insights to influence product features, offers, and marketplace policies
Support campaign planning by aligning Expert supply readiness with demand initiatives
6. Reporting & Insights
Build and maintain dashboards tracking recruitment funnel, activation rates, and Expert revenue cohorts
Share regular performance insights and recommendations with leadership
Use data to continuously refine recruitment quality and growth strategies
KPIs
Number of high-quality Experts onboarded per month
% of Experts achieving first revenue milestone within X days
Average revenue per Expert (ARPE)
Expert activation and retention rates
Revenue contribution from newly onboarded Experts
Expert churn reduction
Required Skill Set
MBA in Sales / Marketing (mandatory)
Proven experience working in a target-driven sales or partner management environment
Demonstrated ability to onboard large volumes of dealers, distributors, sales partners, or retailers
Strong experience in driving partner/Expert growth post-onboarding, not just acquisition
Hands-on exposure to retention management, including churn control and long-term engagement
High comfort with performance metrics, targets, incentives, and revenue tracking
Strong analytical capability to convert data into actionable growth plans
Ability to influence and manage external partners through structured feedback and performance review
Excellent stakeholder communication and execution discipline
Preferred Background
Experience in dealer, distributor, retailer, or channel partner management roles
Background in industries with large partner ecosystems such as FMCG, telecom, consumer durables, EdTech, or D2C distribution
Prior roles in channel sales, partner growth, or sales operations with clear revenue ownership
Experience managing hundreds or thousands of partners/Experts across regions
Exposure to incentive structures, partner programs, and performance-based retention models
Interested candidates can share their resume on .