Looking For IT Technical Support Engineer

Job Summary:-

The Technical Support Engineer will be responsible for providing technical assistance, troubleshooting issues, and ensuring timely resolution of customer problems. The ideal candidate has strong problem-solving skills, technical knowledge, and excellent communication abilities.

Key Responsibilities:-

Provide technical support via phone, email, chat, or ticketing system.

Troubleshoot hardware, software, and network-related issues.

Diagnose and resolve technical problems efficiently.

Escalate complex issues to appropriate teams when necessary.

Document issues, solutions, and processes clearly.

Assist in system installations, configurations, and updates.

Required Qualifications:-

Bachelor-s degree in Computer Science, Information Technology, or related field (or equivalent experience)

2-3 years of experience in technical support or helpdesk role.

Knowledge of Windows, macOS, and basic networking concepts.

Familiarity with ticketing systems.

Understanding of troubleshooting methodologies.

Strong analytical and problem-solving skills.

verbal and written communication skills.

• Experience

  2 - 4 Years

• No. of Openings

  1

• Education

  Graduate (B.A, B.C.A, Professional Degree, Certificate/Diploma/Others)

• Role

  IT Technical Support Engineer

• Industry Type

  IT-Hardware & Networking / IT-Software / Software Services

• Gender

  Male

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office