key responsibilities –
• maintaining long-lasting relationships with existing customers through exceptional after-sales service.
• actively sourcing new sales opportunities through cold-calling and emailing.
• developing in-depth knowledge of product features and benefits.
• utilizing virtual /in person meetings to build relationships with new customers.
• processing customers' purchase orders and liaising with the logistics department to ensure the timely delivery of ordered products.
• advising customers on suitable product selection based on their needs and specifications.
• creating a sales pipeline to accurately reflect the relative placement of sales prospects in the purchasing process.
• following up on sales inquiries that are made by potential customers through website chats, emails, and inbound calls.
• setting up face-to-face meetings between potential customers and outside sales representatives.
skill set required –
• / bachelor's degree in business administration or management, marketing, or related field is preferred.
• proficiency in all microsoft office applications and customer relationship management (crm) software.
• proven sales experience.
• strong analytical and problem-solving skills.
• excellent negotiation and consultative sales skills.
• effective communication skills.
• exceptional customer service skills.