Human Resource Manager

Lakshmi North East Solutions (LNES)

- develop and implement hr strategies and initiatives that align with the hotels business goals, service standards and seasonal demands.

- collaborate with the general manager and departmental heads to forecast staffing requirements across front-office, housekeeping, f&b, maintenance, etc.

- monitor labour cost, turnover, and productivity, and make recommendations for optimisation.

- lead full-cycle recruitment: write job descriptions, post vacancies (both internal & external), screen and interview candidates, ensure background checks/authorisations.

- oversee onboarding for new hires: ensure orientation, introduction to hotel culture, policies, standards of service and grooming.

- design and deliver training programs (customer-service skills, safety & hygiene, departmental cross-training) and ensure staff development pathways.

- establish and maintain a performance appraisal system that drives high performance and links to incentives, rewards and career growth.

- serve as the point of contact for employee queries, grievances or disputes; promote a positive working environment and act as a mediator when needed.

- manage and review compensation & benefits programs to ensure competitiveness within the hospitality market.

- oversee payroll, timekeeping, absenteeism, overtime monitoring, staff scheduling in collaboration with department heads.

- maintain employee records (contracts, attendance, performance, training), ensure data accuracy and compliance with relevant labour laws.

- ensure the hotels hr policies (dress & grooming standards, hygiene, labour practices) are current, clearly communicated and adhered to

- ensure full compliance with local labour legislation, health & safety regulations, immigration/work authorization if hires from outside region.

- prepare the hr departments annual budget and forecasts; monitor cost centres such as recruitment, training, benefits and monitor adherence.

• Experience

  2 - 4 Years

• No. of Openings

  1

• Education

  B.A, B.C.A, B.B.A, B.Com, M.B.A/PGDM, M.Com

• Role

  Human Resource Manager

• Industry Type

  Recruitment Consulting / Staffing Services

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  RG Baruah Rd, near AUNTY SHOP, Bhaskar Nagar, Guwahati, Assam 781021.