We are looking for a motivated Hotel Executive to join our team in Dhemaji, Assam. This entry-level position is ideal for recent school graduates who have a passion for the hospitality industry. You will play a key role in providing excellent customer service and ensuring a welcoming environment for guests.
Key Responsibilities:
1. **Guest Services:** Greet and assist guests upon arrival, check them in, and provide information about hotel amenities and local attractions to enhance their stay.
2. **Room Management:** Ensure all guest rooms are clean and well-prepared for arriving guests by coordinating with housekeeping staff and maintaining necessary supplies.
3. **Reservation Handling:** Manage bookings and handle inquiries regarding room availability and pricing, ensuring a smooth reservation process for guests.
4. **Problem Resolution:** Address any guest concerns or complaints promptly and professionally, working to resolve issues and provide a positive experience.
5. **Administrative Tasks:** Assist with administrative duties such as maintaining electronic records, preparing reports, and handling phone calls to support hotel operations.
Required Skills and Expectations:
Candidates should have strong communication skills to interact effectively with guests and team members. A positive attitude and willingness to learn are essential. Attention to detail is important to maintain high service standards. Basic computer skills are necessary for managing reservations and administrative tasks. Flexibility with work hours, including weekends and holidays, may be required to meet the demands of the hotel industry.
Experience
0 - 2 Years
No. of Openings
150
Education
12th Pass
Role
Hotel Executive
Industry Type
Hotel / Restaurant / Hospitality
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Walk-in interview location
GHUWATI NEAR ABC JUPITRA PLACE 4TH FLOOR CALL ON THIS NUMBERT*-6001751983