Interview For Ground Staff || 12th Pass - Freshers

We are looking for enthusiastic individuals to join our team as Ground Staff in Kanpur. This full-time role is perfect for freshers who have completed their 12th grade and are eager to start a career in the aviation industry.

Key Responsibilities:

1. Customer Service: Assist passengers with check-in processes, luggage handling, and provide information regarding flights and airline services to ensure a smooth travel experience.

2. Ticketing: Manage ticketing procedures, including issuing boarding passes and handling any ticket-related issues effectively and efficiently.

3. Safety and Security: Maintain safety and security protocols at all times, ensuring compliance with company and aviation regulations while assisting in emergency situations.

4. Ground Operations Support: Collaborate with the ground team to ensure timely boarding and offloading of passengers, as well as the organization of gates and boarding areas.

5. Communication: Maintain a positive and friendly attitude while interacting with customers and team members, addressing inquiries, and resolving complaints professionally.

Required Skills and Expectations:

Candidates must have excellent communication skills, both verbal and written, to assist diverse passengers effectively. Strong problem-solving abilities and a customer-focused mindset are crucial for creating a positive travel experience. Teamwork is essential, as the role involves constant collaboration with colleagues. A willingness to learn and adapt in a fast-paced environment is also expected, as well as punctuality and reliability in attendance.

• Experience

  Fresher

• No. of Openings

  400

• Education

  12th Pass

• Role

  Ground Staff

• Industry Type

  Hotel / Travel / Airline / Hospitality

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office