- Greet and welcome guests: As a front office receptionist, you will be responsible for warmly welcoming and greeting all visitors to the office, creating a positive first impression.
- Answer and direct phone calls: You will be required to manage incoming calls and direct them to the appropriate department or individual, ensuring smooth communication flow.
- Manage appointments and inquiries: Handling appointments, scheduling meetings, and responding to inquiries from clients or visitors in a timely and professional manner.
- Maintain reception area: Keeping the reception area clean and organized, ensuring a neat and professional environment for all visitors and staff.
- Assist with administrative tasks: Providing support to the administrative team with tasks such as data entry, filing, and basic office management duties.
Required Skills and Expectations:
- Excellent communication skills: A front office receptionist should have strong verbal and written communication skills to interact effectively with visitors and colleagues.
- Proficient in MS Office: Basic knowledge of Microsoft Office suite (Word, Excel, Outlook) to manage appointments, emails, and other administrative tasks.
- Organizational skills: Ability to multi-task, prioritize tasks, and maintain a well-organized workspace to handle various responsibilities efficiently.
- Professional demeanor: Demonstrating a professional and friendly attitude, as the front office receptionist serves as the face of the company to all visitors.
- Previous experience: Ideally, 1-3 years of experience working in a similar role, with a Bachelor's degree in Commerce to handle the responsibilities effectively.