Hotel Front Office Executive

key responsibilities:

1. greet and welcome guests: as a front desk executive, you will be the first point of contact for guests entering the establishment. you will welcome them warmly and ensure a pleasant initial interaction.

2. answer and direct phone calls: you will be responsible for answering incoming calls and transferring them to the appropriate department or individual.

3. check-in and check-out guests: you will assist guests with the check-in and check-out process, ensuring a smooth and seamless experience.

4. handle reservations and bookings: you will be responsible for managing room reservations and bookings, ensuring accuracy and efficiency in the process.

5. provide information about services and facilities: you will assist guests by providing information about the hotel's services, facilities, and amenities.

required skills and expectations:

1. excellent communication skills: as a front desk executive, you must have strong communication skills to interact with guests and handle inquiries effectively.

2. customer service orientation: you should have a customer-focused mindset and a dedication to providing exceptional service to guests.

3. organizational skills: you must be organized and able to multitask in a fast-paced environment, prioritizing tasks effectively.

4. attention to detail: accuracy is essential in handling reservations, bookings, and guest information.

5. professional demeanor: as the face of the establishment, you should maintain a professional appearance and conduct at all times.

• Experience

  1 - 7 Years

• No. of Openings

  12

• Education

  Graduate (BHM)

• Role

  Front Office Executive

• Industry Type

  Hotel / Restaurant / Hospitality

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  ffice No.6B Ground Floor NBC Complex near IDBI Bank & opp. Railway Station BELAPUR NAVI MUMBAI