Hotel Front Office Executive

Key responsibilities:

1. Greet and welcome guests: As a Front Desk Executive, you will be the first point of contact for guests entering the establishment. You will welcome them warmly and ensure a pleasant initial interaction.

2. Answer and direct phone calls: You will be responsible for answering incoming calls and transferring them to the appropriate department or individual.

3. Check-in and check-out guests: You will assist guests with the check-in and check-out process, ensuring a smooth and seamless experience.

4. Handle reservations and bookings: You will be responsible for managing room reservations and bookings, ensuring accuracy and efficiency in the process.

5. Provide information about services and facilities: You will assist guests by providing information about the hotel's services, facilities, and amenities.

Required skills and expectations:

1. Excellent communication skills: As a Front Desk Executive, you must have strong communication skills to interact with guests and handle inquiries effectively.

2. Customer service orientation: You should have a customer-focused mindset and a dedication to providing exceptional service to guests.

3. Organizational skills: You must be organized and able to multitask in a fast-paced environment, prioritizing tasks effectively.

4. Attention to detail: Accuracy is essential in handling reservations, bookings, and guest information.

5. Professional demeanor: As the face of the establishment, you should maintain a professional appearance and conduct at all times.

• Experience

  1 - 7 Years

• No. of Openings

  12

• Education

  Graduate (BHM)

• Role

  Front Office Executive

• Industry Type

  Hotel / Restaurant / Hospitality

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  ffice No.6B Ground Floor NBC Complex near IDBI Bank & opp. Railway Station BELAPUR NAVI MUMBAI