- Greeting visitors: Welcome and direct visitors to the appropriate person or department upon their arrival.
- Answering incoming calls: Manage and transfer calls to the relevant individuals within the organization.
- Handling emails: Respond to emails promptly and professionally, forwarding them to the correct department if needed.
- Managing office supplies: Keep track of office supplies and reordering when necessary to ensure smooth office operations.
- Assisting with administrative tasks: Support the team with various administrative tasks such as filing, data entry, and scheduling appointments.
Required skills and expectations:
- Excellent communication skills: Ability to effectively communicate with visitors, colleagues, and clients.
- Customer service oriented: Must be friendly, polite, and helpful when interacting with visitors or answering calls.
- Organizational skills: Capable of multitasking and keeping track of various responsibilities in a fast-paced environment.
- Basic computer skills: Proficiency in using Microsoft Office Suite and familiarity with email and internet browsing.
- Professional appearance: Must present oneself in a professional manner as the first point of contact for the organization.