- Greet and welcome guests: As a front office executive, you will be responsible for greeting and welcoming visitors in a professional manner, creating a positive first impression for the organization.
- Answer and direct phone calls: You will be required to handle incoming phone calls, directing them to the appropriate person or department, and providing information to callers as needed.
- Provide information to guests: You will need to provide information about the organization, its services, and facilities to guests, as well as answer any questions they may have.
- Maintain office cleanliness: Keeping the front office area clean and organized is essential to create a welcoming environment for guests and ensure a professional image for the organization.
- Assist with administrative tasks: You may be asked to assist with various administrative tasks, such as data entry, filing, and scheduling appointments, to support the smooth functioning of the office.
Required Skills and Expectations:
- Proficiency in Microsoft Office: Ability to use Microsoft Office applications such as Word, Excel, and PowerPoint for various administrative tasks.
- Experience in receptionist activities: Knowledge and experience in handling receptionist duties such as greeting visitors, answering phone calls, and providing information.
- Strong customer service skills: Excellent customer service skills to interact with guests in a friendly and professional manner.
- Telephone handling skills: Ability to handle incoming calls, take messages, and transfer calls accurately and efficiently.
- Convincing power: Capability to persuade and convince guests effectively to ensure a positive experience.