- greet and welcome guests: as a front office executive, you will be responsible for greeting and welcoming visitors in a professional manner, creating a positive first impression for the organization.
- answer and direct phone calls: you will be required to handle incoming phone calls, directing them to the appropriate person or department, and providing information to callers as needed.
- provide information to guests: you will need to provide information about the organization, its services, and facilities to guests, as well as answer any questions they may have.
- maintain office cleanliness: keeping the front office area clean and organized is essential to create a welcoming environment for guests and ensure a professional image for the organization.
- assist with administrative tasks: you may be asked to assist with various administrative tasks, such as data entry, filing, and scheduling appointments, to support the smooth functioning of the office.
required skills and expectations:
- proficiency in microsoft office: ability to use microsoft office applications such as word, excel, and powerpoint for various administrative tasks.
- experience in receptionist activities: knowledge and experience in handling receptionist duties such as greeting visitors, answering phone calls, and providing information.
- strong customer service skills: excellent customer service skills to interact with guests in a friendly and professional manner.
- telephone handling skills: ability to handle incoming calls, take messages, and transfer calls accurately and efficiently.
- convincing power: capability to persuade and convince guests effectively to ensure a positive experience.