Front Desk Receptionist

The Lait Mahal Raipur

0 - 1 Years
4 Openings
1.0 - 1.3 Lac/Yr
Online interview
Raipur, Chhattisgarh

Key Skills

Front Office Front Desk Representative Customer Relationship General Administration Customer Communication Computer Skills Front Desk Telephone Handling Office Work Convincing Power Receptionist Activities

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Job Description

reporting to front office manager

greeting guests: welcoming guests in a professional and warm manner

check-in and check-out: assisting guests with the check-in and check-out processes

providing information: providing information about the hotel's services, facilities, and local attractions

handling guest inquiries: addressing guest requests and inquiries, including special arrangements and room preferences

processing payments: ensuring accurate billing and processing payments from guests

coordinating with other departments: working with housekeeping and other departments to address guest needs

responding to feedback: responding to guest feedback and resolving issues in a timely manner

maintaining the front desk: keeping the front desk area organized and neat

answering phone calls: answering phone calls and directing inquiries to the appropriate department

creating a welcoming atmosphere: contributing to a welcoming and positive atmosphere for guests

Experience
0 - 1 Years
No. of Openings
4
Education
B.B.A, B.Com, Diploma, Advanced/Higher Diploma, Higher Secondary, Professional Degree, Secondary School
Role
Front Desk Receptionist
Industry Type
Hotel / Restaurant / Hospitality
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office